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Serta

Serta Jackson Big and Tall Executive Office Chair with AIR Technology and Smart Layers Premium Elite Foam, Supports up to 350 Pounds, Bonded Leather, Black

    • Based on 779 reviews
Condition: New
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$384.37 Why this price?

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This item's return window has been extended for the holiday season: Returnable until Jan 31, 2025

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Availability: In Stock.
Fulfilled by Amazon
Arrives Tuesday, Nov 26
Order within 21 hours and 50 minutes
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Color: Black


Features

  • LUMBAR SUPPORT: AIR Lumbar technology that flexes and pivots with your body as you lean and twist for continuous support
  • ELITE 5-LAYER CUSHIONING SYSTEM: Strategically placed over individual pocketed Comfort Coils to provide adaptive comfort
  • STRONG AND STURDY: Supports up to 350 pounds; features an inner seat width of 22-1/4 inches
  • A GREAT FIT: Ergonomic height and tilt adjustments let you find and keep your ideal seating position
  • A STYLISH ADDITION: Hand-sculpted arms and smooth bonded leather upholstery

Description

The Serta Big and Tall Executive Office Chair delivers the quality, comfort, and style you expect from a high-quality office chair. This ergonomic chair features the innovative Serta Premium Elite 5-layer cushioning system, strategically placed over individual pocketed Comfort Coils to provide adaptive comfort where you need it most. It also features unique AIR Lumbar technology that flexes and pivots with your body as you lean and twist to provide continuous support and help improve your posture. Easy-access adjustment controls let you customize your position, giving you a personalized seating experience that alleviates discomfort and minimizes stress. This big and tall office chair accommodates up to 350 pounds and has a generous, roomy seating area to help you stay focused and productive without feeling constricted. It is constructed with commercial-grade components like an extra- large steel plate and thicker plywood to ensure durable, long-lasting use. And in addition to comprehensive comfort features, this Serta office chair has hand-sculpted arms and smooth bonded leather upholstery to complement your professional decor.

Brand: Serta


Color: Black


Product Dimensions: 33"D x 28.25"W x 46"H


Size: Executive


Back Style: Solid Back


Brand: Serta


Color: Black


Product Dimensions: 33"D x 28.25"W x 46"H


Size: Executive


Back Style: Solid Back


Special Feature: Adjustable lumber,Ergonomic,Cushion availiablity,Durable


Product Care Instructions: Spot Clean


Unit Count: 1.0 Count


Recommended Uses For Product: Office


Maximum Weight Recommendation: 350 Pounds


Style: Modern


Pattern: Chair


Finish Type: Leather


Room Type: Office


Age Range (Description): Adult


Included Components: Office Chair


Theme: Modern


Shape: L-Shaped


Model Name: Jackson


Arm Style: with-arms


Surface Recommendation: Indoor


Seat Back Interior Height: 27 Inches


Furniture base movement: Glide


Indoor/Outdoor Usage: Indoor


Furniture Finish: Faux Leather


Seat Height: 22.5 Inches


Seat Depth: 19.5 inches


Fill Material: Foam


Cushion Style: Boxed Edge or Knife Edge


Tilting: Yes


Is Customizable: No


Is Electric: No


UPC: 887909021813


Global Trade Identification Number: 13


Form Factor: Upholstered


Manufacturer: Millwork Holdings Co. Inc. -- DROPSHIP


Item Weight: 57.6 pounds


Country of Origin: China


Item model number: 44954


Is Discontinued By Manufacturer: No


Refill: Foam


Finish types: Leather


Assembly required: Yes


Number of pieces: 1


Warranty Description: 1 year limited warranty.


Batteries required: No


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Tuesday, Nov 26

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews

    • Best office chair I've ever owned!
Color: Black
FIVE AND HALF YEAR UPDATE: Yes, I still have this chair and use it daily for many hours. Here's how it's held up. I haven't had any more parts replaced since the last update. I still say it's the best office chair of I've ever owned. It's certainly still in use longer than any office chair I've owned. The arms just will not stay tight. I find my self re-tightening them at least once a week, and even tight they still wobble a bit. That is probably the most annoying thing though. The leather in the bottom and back has held up great. No cracks or tears. Even on the arm rests has held up pretty well but starting to crack right on the edges. Honestly, if this chair had memory foam in the bottom I'd probably keep it another 5 years. I'd say overall I've more than gotten my moneys worth. I'll keep it around, but I'm in the mood for a new chair. I'll see what Serta has these days first. COMING UP ON TWO YEARS: I still say it's the best office chair I've owned so far, but the mechanical assembly again is going to need to be replaced under warranty. It's wobbly again, and pops very loudly every time you sit in it like it's about to break at any time. This will be the second mechanical replacement under warranty, we'll see if it goes as smooth as the first one. I also have a hard time still keeping the screws that hold the arms on tight. I tighten them at least every week if not more often. It's still comfortable however and so far is lasting longer than any office chair I've owned, and I've had many. UPDATE: I forgot to come back and update on the issue. Manufacturer replaced the mechanical assembly AND chair seat under warranty no questions asked! Bumping back to 5 stars. Gas pressure lift still working just fine. Since I have discovered they make wheels for office chairs that use the same wheels as inline skates. They are all over Amazon and I HIGHLY recommend ordering some, they are relatively cheap! I'll never own another office chair without putting those wheels on them. So much better than the plastic casters all office chairs come with and great if you have a hard floor! ONE YEAR UPDATE: 09/04/16: Original review below. I'm dropping a star pending finding out if I can get warranty honored. Just like every other office chair I've owned, the mechanical mechanism gets "loose" for lack of a better way to describe it, so it wobbles from side to side, and this chair has done that too. I posted originally hoping that the gas mechanism would hold up long term, and so far it has, but I've got to contact them about getting a warranty replacement for the mechanical assembly. Depending on how that goes, I may be back dropping more stars. Also, the chair cushion has flattened out quite a bit and not near as comfy as it was when I got it. ORIGINAL REVIEW: I'm a big guy, 6" 2' and about 290#. I have gone through a lot of chairs from the office box stores over the last 10 years. Even bought the big and tall versions they offered. They ALL failed. So much so I started buying the extended warranties offered just to get an exchange replacement in store. 90% of the time it's the hydraulic lift that fails. If it's not that, it's the mechanical part underneath getting wobbly. Padding never holds up. Based on the reviews here I bought this one, and yes its a lot more expensive, most expensive office chair I've ever bought, and it was totally worth it so far. Obviously I don't know about longevity yet, but it's the most comfortable chair I've ever had by several magnitudes. Assembling it, it was apparent the construction was heavier duty than any I've owned before, including the big and tall ones commonly found in the box stores. Make no mistake this is a heavy chair, you'll likely need help assembling it. It feels good and solid and comfy. My significant other is tall but skinny, only 120# and she even loves it so much she's thinking about getting one. We both work on our computers and spend a great deal of time sitting in these chairs, so you can't underestimate the value of a good, comfy, sturdy chair. There is one negative about it. I can't keep the arm bolts tight. I've found I'm having to retighten them nearly every day. I'm going to get some locktite on them and that should take care of it, they might consider including a little sample tube with the chair to put on those during assembly. But the chair is so nice otherwise I'm not even going to take away a star for that one. ... show more
Reviewed in the United States on September 19, 2015 by D.D.
    • Good product
Color: Black
Easy assembly. Chair raises and sits high which i like. NO NECK SUPPORT, the back doesn't come up as high as my old Serta. Really good lower back lumbar support forces you to site correctly. Armrests have extra cushion. Wheels are smooth and quiet. Not the best value for the price.
Reviewed in the United States on October 30, 2024 by Barry Lee
    • Very Comfortable, Assembly is improved but....
Color: Black
Very comfortable chair. I have a similar model from a couple of years ago, and although the assembly on the new model is improved, it could be better. Attachment of the back to the base required additional tools, and mounting of the arms was quite a task as they did not fit properly. Functionally this chair will be fine, but put it this way, you can tell its made in China. ... show more
Reviewed in the United States on October 17, 2024 by NiskyDave
    • UPDATED REVIEW: Six Months on, the chair even gets worse as it ages. Don't throw away your money on this chair!
Color: Black
Here's a long-term update, 6 months on from buying and assembling this chair. Today, actually 7 months after writing my initial review, I had to change my rating. From 2 stars to 1 star. The hydraulic lift has stopped...lifting. Yes, it has become yet another example of an incredible sinking chair. On top of the rotten design with the arms, rotten quality control in manufacturing and, you know, getting screw holes to actually LINE UP, and the permanent wobble with the arms (I measured it as 4 inches of wobble on the left and 6 inches of wobble on the right), now the darn chair isn't even comfortable any more. I bought this as kind of a present to myself, a premium chair to replace the old generic one I'd had for 15 years that I bought at OfficeMax. This terrible product hasn't even lasted 3/4 of a year without me needing to replace it. I will no longer be looking for Serta products with any products in the future. They've lost my business, there is absolutely no excuse for this product that is terrible in every possible way. --------------------------------------------------------- Review from Feb 2016 --------------------------------------------------------- This is a hard review to write.... as a starting place, now that I have FINALLY been able to get the chair assembled, it is extremely comfortable and supportive. A brief TLDR executive summary: Negatives: Cheap structural materials, poor quality control, rotten engineering and design around structural integrity, especially with the arms, really high price for the chair overall, but especially in consideration of the poor design and materials. Pros: Wow, it is comfortable. The seat and back surfaces are made of what feels to be supple, soft, high quality leather. Cushions are supportive and soft at the same time. Conclusion: Who knows how long it will last, arms make you mad every time you touch them, marring the strong cushion construction with cheap plastics. Now for the details and bad parts: 1. It was the hardest packaged furniture assembly I've ever encountered. It started out simple, but the act of attaching the back and the arms to the seat is extraordinarily hard to complete. 2. On the first attempted assembly, after a ton of time spent trying to get the arms attached we finally compared the two arms that were given and found that they didn't have the same curve and that the bolt holes didn't align with both arms. Basically at least one of them was defective. I called the manufacturer (NOT Serta, btw. Maybe a parent company? Hard to tell based on their very cryptic website), and "conveniently" they carry sets of replacement arms in stock and provided them as a warranty replacement. Two weeks later they arrived, and I tried to assemble it again.... 3. Second assembly, the stinking thing wouldn't go together AGAIN. The two NEW arms ALSO didn't match each other. I tried all the combinations of the 4 arms I now had, and finally was able to get two arms on at the same time. but only after REMOVING the bolts attaching the back to the seat. I then had to apply a series of judo holds to the chair in various different positions to be able to get the back and the seat partially bolted. Then I had to continue tightening incrementally the four bolts attaching the two, slowly pulling the two together with the bolts. With a small Allen wrench that for most things you have to use the long side to reach the bolt, meaning you have horrible leverage. Eventually, though, everything was fully tightened down. Then... 4. The small soft plastic covers for the bolts holes on the arms... terribly constructed, out of curve, push-in connectors barely match up with the holes on the chair. At this point, I wasn't surprised. When on the chair they leave little bubble humps between the connector points. 5. Finally sit down on it, and the first thing that I notice is that the arms are wobbly. VERY wobbly. Thinking through the engineering of the chair, this actually seems inevitable.... The arms are hard plastic, potentially with a steel understructure, not sure. The bolt holes in the seat and back have no flat surface for the side of the arm to lie against, basically resulting in a connection that is two bolts connected by a hard plastic piece, connecting into a bolt hole that has no other surface, it's just a tube going into the soft side of the chair or seat. The end result is that there is no reason to expect it to NOT wobble. . I have no idea if this will develop into a problem down the road. 6. Final defect: There are small plastic clips on the bottom of the seat that are supposed to hold in place the cables running from the adjustment levers to the control base. The cables, of course, are made of fairly stiff steel. When I placed the first cable in it's clip, the clip snapped in half. My wrap up: Not even remotely worth the cost. Terrible engineering, cheap structural materials, poor manufacturing processes leading to at least a 50% out of spec situation with the arms, poor quality control processes leading to the defective parts making it into the boxes. No sense of the long term survivability of the chair due to all these factors. On the positive side, when you look past wobbly bits, clips that break, and the terrible assembly, it is really, really comfortable. Unfortunately, that adds up to a really poor overall value, given the high cost of the chair. ... show more
Reviewed in the United States on February 18, 2016 by James Kanuch

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