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PumpSpy

PumpSpy WiFi Sump Pump Smart Outlet with Sump Pump Water Level Sensor, 24/7Monitoring & Alerts, Works with Any 120V Sump Pump, Has Additional Outlet for Backup System for Sump Pump, White

    • Based on 893 reviews
Condition: Used - Like New
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Availability: Only 1 left in stock, order soon!
Fulfilled by Amazon
Arrives Tuesday, Nov 19
Order within 6 hours and 32 minutes
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Features

  • TURNS ANY 120V SUMP PUMP INTO A SMART DEVICE: PumpSpy WiFi Sump Pump Smart Outlet makes any sump pump into an internet-connected Smart Pump. This universal outlet is compatible with any 120VAC sump pump. PumpSpy sump pumps are recommended.
  • PUMPSPY 24/7 MONITORING: Download the PumpSpy app, connect the outlet to the Wi-Fi network, and then plug in your sump pump. Our computers automatically track incoming data from your pump and send detailed alerts via push notifications, text messages, or email. Your mobile device will receive alert details like power outages, high water levels, and blocked or frozen discharge lines.
  • WHAT YOU GET: You will get a Smart Outlet, a high water sensor, and a quick start guide. The Smart Outlet has a WiFi configuration button, two power outlets, and a connection for a high water sensor. The top outlet for the sump pump features a ring that glows to indicate the internet connection and pump status.
  • NO MONTHLY SUBSCRIPTION: Keeping an eye on your basement's water level on rainy days with this smart outlet is convenient and involves no monthly dues. Install the PumpSpy Technology app on your smartphone, and our team will handle the task for you. We'll send details of your sump pump's condition in real time!
  • HELPING KEEP BASEMENTS DRY: Here at PumpSpy, we design, manufacture, and distribute easy-to-install products to help keep basements flood-free. Our products, from plug-in smart outlets to combinations of primary and backup sump pumps for basement protection, are assembled in the USA using domestic and imported parts. All PumpSpy software and apps are also developed locally.

Brand: PumpSpy


Material: Plastic


Style: Sump Pump


Product Dimensions: 6"L x 4"W x 3"H


Power Source: Ac/dc


Item Weight: 0.75 Pounds


Voltage: 120 Volts


Global Trade Identification Number: 38


Manufacturer: PumpSpy Technology


UPC:


UPC: 860230000238


Global Trade Identification Number: 38


Manufacturer: PumpSpy Technology


Brand: PumpSpy


Model Number: PSO1000


Style Name: Sump Pump


Item Weight: 0.75 Pounds


Item Dimensions L x W x H: 6"L x 4"W x 3"H


Voltage: 120 Volts


Power Source: Ac/dc


Material Type: Plastic


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Tuesday, Nov 19

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Leasing options through Acima may also be available during checkout.

Learn more about financing & leasing here.

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Top Amazon Reviews

    • Small company but good support
I was debating on whether to give this review a 4 star rating or a 5 star rating. I settled on a 5 star rating solely due to the support response speed I received. If it were based on my 1st attempt at installation it would be a 1 star rating. The product would have gotten a 4 star rating once working but the great support bumped it back up to 5. Let me elaborate. This product is solid, and works well, once it works. I had trouble getting it installed, but once working, it works great. Let me elaborate below: 1. Installation: This is where I had issues, which was even more frustrating because I am an IT professional and as such this should have been a breeze. The included pamphlet for install is well designed, but my experience did not match. Basically on the step where you plug the outlet into your AC outlet, you are supposed to connect to the Wifi network named "PumpSpyOutlet" that the device puts off, then you connect to that Wifi network then launch the app and then tell the app which Wifi network to connect the outlet to. For me it showed a "Wiced" Wifi network. I connected to it and the app does nothing. I got a pop-up on my android phone to "sign in" as if it were a public WiFi network or hotel etc. Basically this directs me to the internal web server page of the device. Luckily on this page there is a Wifi button and you can tell the device which Wifi network to use, but the app doesn't show data in this scenario. The ring turned green, meaning my outlet WAS connected to the Wifi, but something on the back-end was wrong or I had a defective device. Not counting my issues, the install is pretty simple, and the hardest part, which is not hard at all, is to get down by your sump pump and screw the metal bracket around your discharge pipe to put the high water sensor about an inch above your actual sump pump float that kicks it on, and then run the connector to the bottom of the outlet. Your WiFi must reach your sump pump area (obviously). NOTE: Ideally you are supposed to use the included screw to mount the outlet into the box rather than just plugging it in on top of the existing face-plate to avoid accidental slip out etc. This would work if your existing outlet is a two-outlet box. Mine was a single outlet box so the screw hole didn't line up, but that it is fine, it is in there pretty tight so I don't think it would fall out by itself ever. Just be aware that screwing in your PumpSpy outlet may not work if you have a single port AC outlet. 2. Support Solution: Email is the only support option available, which I did at about 6PM Eastern on a Friday. I honestly didn't expect to hear back and figured I would have to do a swap through Amazon. The next morning on Saturday they emailed me basically saying that they have had some devices here and there that show the Wiced network, rather than the PumpSpyOutlet network. The Wiced network is the build in Broadcom web server from what I can tell, and they needed my serial number and PumpSpy account email and they would link up my PumpSpy unit (serial #) to my PumpSpy account. They emailed me about 4 hours later before I even had a chance to respond checking in and asking for the serial #. I replied with the required info and a few hours later they had it fixed. Now when I launched the app I could see the data that was being collected by my PumpSpy outlet. 2. Using the product / app: Now that they had the back end fixed, I now see my data. I can see lots of info, including Wifi status, Main Outlet status, Sump Pump status, Water Level status, Last Cycle time, Cycle Length & # of Cycles today. All very neat. The Alert tab shows which alerts have happened (high water, sump pump issue etc.) and the history tab will show you how many cycles and approximately how many galons of water it pumped out that day. The Contacts area of the app is where the magic happens, you can put in as many phone numbers or email addresses as you like, so I put in my personal cell, work cell, work email and wife's cell # for alert. I tested it by lifting the water sensor (to simulate if water rose the float) and within a few seconds I got my messages to let me know. It also lets you know when it returns to normal. Being alerted within a few seconds is perfect. It supposedly will also let you know if it stops hearing from your SmartOutlet within a few minutes, I guess if the Wifi goes down or your lose power at the house. UPSIDES: The service is free, the only cost is the hardware. The hardware is a bit high, but the value is great if you've ever had any flooding anywhere, ever. I am sure part of the hardware cost goes into paying for the servers that host the sump data and notificaiton systems as well. The support was quick and nimble. The data is great, the peace of mind is great. DOWNSIDES: My "settings" area of the app has no Wifi section so I am not sure how I would ever change the Wifi network it was connected to if needed, I guess I could factory reset it and then use the Wiced network to get it on a new network, but that seems like something overly technical for most people. I should be able to use the app to point it to a new WiFi network. If the servers ever go down, this product becomes absolutely worthless, it relies entirely on servers in the cloud and your device reports to them, this device does NOT contact you directly if there is an issue (the notification is sent from their servers in the cloud), which is good because its a lot less complicated than running your own SMTP server or something like that, but it has the downfall that if this company ever goes out of business, the outlet is useless. OVERALL: It is clear that this is a very small company, but they do a great job of looking professional. The website is top notch, the product packaging is just as good as you would see on any product at Walmart, the pamphlet is professional etc. The only tip-off that this was a small company was the app only lists about ~100 downloads for the Android version and the emails, while helpful, lacked a signature, persons name and was probably just some guy checking that email address on his phone, but that's fine since the support was quick and helpful. I would recommend that you buy it especially if you only have one sump pump. The peace of mind is worth it. ... show more
Reviewed in the United States on January 15, 2018 by Troy G.
    • App super unusable
This thing is a total piece of junk. Bought 2 of them, the original and the 2.0 and they are exactly the same. Both say 2.0 on them so clearly there is no difference, they just wanted to rebrand to clear the negative reviews. Major issues connecting these to wifi. Tons of errors, took over an hour before I figured out to set the IP address manually to get them to join. The setup steps provided straight up don’t work. The app is also a piece of junk. It doesn’t work most of the time and often just sits there spinning and never loads. Frequently have to kill it and restart it 2 or 3 times to even get it to load. Functionality also doesn’t work. I can unplug the device for hours at a time and I won’t receive a power loss alert and it will still show ‘Power On’ in the app. Unfortunately there aren’t many competitors or alternatives. Moen makes a product so maybe look at that. Disappointed beyond belief in this product. ... show more
Reviewed in the United States on May 19, 2023 by Maxwell
    • Really Useful Product with Wonderful Support
This is a great product for monitoring sump pumps and for warning when there is a problem. What really stands out is their wonderful support (see later). I am away from my house for long periods of time and was looking for some reassurance about the operation of the sump pump in the basement, knowing that failure of the sump pump and a battery backup would cause significant damage to the basement. The PumpSpy arrived on time and was installed relatively quickly. I just followed the instructions and found no difficulties. Note that you will need a reasonably good wifi signal where the PumpSyp will be located. I did check the wifi in the basement beforehand using the app Wifi Analyser, and found the reception was pretty weak in the corner where the sump pump is located. Consequently I also ordered the T-Link N-300 wifi extender in addition to the PumpSpy and placed the extender between the wifi router and the PumpSpy. This arrangement has worked well. PumpSpy is setup to notify you via email and text messages of any problems, while the PumpSpy app can be used to examine data associated with the operation of the sump pump. The PumpSpy and app worked perfectly for about a month and then there appeared to be an update to the app and I could no longer access the data, with the app continually crashing. On a Saturday afternoon I emailed tech support and much to my surprise I received a response within a few minutes! I followed the instructions in the email and the app promptly started working again. If you do have issues with the (Android) app continually crashing then these are the instructions I received from PumpSpy tech support: Here are the steps you can take to resolve an issue with the Android app on your smart device. 1. Go to Settings on your phone 2. In Settings, select Apps and notifications (Note: some models might only say "apps" or "application" or " application manager" 3. Select "App Info" 4. Scroll down to the PumpSpy app and select it. 5. Click on "Storage" 6. Select "Clear Storage" (Some models say "Clear App Data" or a something similar. 7. You will be asked to confirm the deletion of app data - select OK. 8. Reopen the PumpSpy app. Overall, I am very happy with the product and the response from PumpSpy tech support has been outstanding. ... show more
Reviewed in the United States on January 21, 2019 by IowaRulesOK?

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