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Hicozy

HiCOZY Dual-Mode Nugget Ice Maker Countertop, Compact Crushed Ice Maker, Produce Ice in 5 Mins, 55LB Per Day, Self-Cleaning and Automatic Water Refill (Black)

    • Based on 301 reviews
Condition: Used - Very Good
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Size: Standard


Color: Black


Number of Items: 1


Features

  • Quicool Technology, Fast Ice Making: HiCOZY uses a highly-efficient compressor that starts producing ice in just 5 minutes, the ice maker produces 55lb per day (Total output may vary depending on the ambient temperature). The ice maker is not only productive, it is also low noise, energy saving and environmentally friendly. Strongly empower the ice maker, the ice production is twice the market average,energy-saving extend the service life of the ice maker.
  • Cycle & Eco Modes: 2 ice-making modes available. Under Eco mode, the ice maker will stop when ice in the basket is full, extending its service life and saving your bill & environment. Under Cycle mode, the ice maker will continually make ice in cycles to ensure you always have fresh ice for your family and big parties. To enjoy the ice at its freshest, please use up ice in the basket or put it in the fridge to avoid melting around.
  • Icy Power for Happy Hour: Compared to traditional ice, the nugget ice is softer, chewable and crunchy, enriching your buds when you have drinks,that can chill beverages, cocktails, and drinks quickly. Enjoy freshly-chilled beverages with the HiCOZY Ice Maker, great for summer events. Press one button to conveniently start making ice. Enjoy refreshing ice anytime, anywhere.
  • Self and Deep Cleaning: One-click cleaning to provide you with the thorough cleaning, easy operation to free your hands; the inner pump can be cleaned manually, which solves the problem of Incomplete manual cleaning, double cleaning to provide a safe, clean and comfortable ice-making experience. Note: If you add water manually, please do not leave the tank empty for a long time when the power is on or there'll be a warning sound. Please add water when the power is off.
  • Efficient, Affordable, Delicious Ice: The HiCOZY ice maker is compact and light enough to easily move and set up. The dimensions are 9.6*14.2*16 in, weight 28lb, can be easily placed and used in the kitchen, office, cafe, bar, courtyard and other scenes. Its appropriate size and included ice scoop make the user experience neat and simple.Note: it is recommended to store the nugget ice in the fridge if it's not used for a long time.

Specs & Other Info

SpecificationDetails
BrandHiCOZY
Product SeriesNugget Ice Maker with Dual Mode
Dimensions14.2"D x 9.6"W x 16"H
Maximum Ice Making Capacity28 Pounds
Power Consumption220 watts
Electrical Requirements120 Volts (AC)
Cooling AgentR134a
Product ModelMBBS2
Weight28 pounds
Installation ConfigurationCountertop
ColorBlack
Components IncludedIce Maker Unit
Battery RequirementNo
Launch DateFebruary 1, 2023

Frequently asked questions

The ice maker is capable of producing ice in just 5 minutes, making it an efficient option for those who need ice quickly.

This ice maker can produce up to 55 pounds of ice per day, catering well to both home and small business needs.

Yes, it features a self-cleaning function, simplifying the maintenance process and ensuring the ice produced is clean and pure.

Yes, it has an automatic water refill feature, which means it can continuously produce ice without manual intervention, as long as it's connected to a water source.

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Top Amazon Reviews

🚀 Abunda's Overview

This is our summary and key points to consider based on customer reviews.

The HiCozy ice maker has mixed reviews, highlighting its capability to produce nugget ice quickly and efficiently, but also pointing out significant design flaws and mechanical issues. Users appreciate the fast ice production and some innovative features like the UV light for cleanliness. However, experiences with the machine's durability and functionality, like a lack of an automatic restart and a bin that pushes out when full, leading to potential messes, dampen the overall satisfaction.

Pros

  • 🧊 Produces nugget ice quickly and efficiently.
  • đź’ˇ Features a UV light for maintaining cleanliness.
  • 🔇 Quieter operation compared to other models.
  • 🔄 User-initiated workaround for auto-restart functionality using smart devices.

Cons

  • âť— Machine durability and mechanical issues reported soon after purchase.
  • 🔄 Lacks an automatic restart, leading to melted ice and an empty bin by morning.
  • ⚠️ Bin pushes out when full, causing potential messes without supervision.
  • 🔧 Customer service-related replacements necessary for some.

Should I Buy It?

If you’re a fan of nugget ice and willing to navigate some design and mechanical flaws, or are prepared to enact workarounds for its shortcomings, the HiCozy ice maker could be a valuable addition to your kitchen. However, consider the potential for operational frustrations and the need for possibly frequent cleaning and maintenance.

    • This Product is okay?
When I first got this product I was thrilled to have found an ice maker that makes chewable ice. I did everything you were supose to do. I wanted 24 hrs before turning on. I cleaned it. I ran the self clean 2 tines and rinsed. I made ice and it was great. The ice was perfect and the product was quiet. Then after 2 weeks it got this real high sqweek and screeching noise to it. So loud you can bare it. Had to shut it down. Called Amizon and they are replacing it for me with no issues. So I give Amizon 5 stars for customer service. 2 stars for the ice maker. Let's hope the new one stays quiet. 🙏 Update: Got my replacement and it didn't even work. I totally give up on this product. Getting my refund at this point and never going to buy this product again. I give it a -20 for the product. Amizon gets a 100 for the no Hassle when it came to replacing and then the refund. Don't purchase. It's junk. ... show more
Reviewed in the United States on August 11, 2023 by Walter Slater
    • Excellent Customer Service at HiCozy!
Update: Customer service from HiCozy reached out to me about my complaints. They were very helpful and responsive. HiCozy wanted to make sure I'm a happy customer, so they sent me a replacements It works perfectly! Overall, I'm very happy with the HiCozy ice maker. Previous Comment: When my HiCozy ice maker works, it produces wonderful nugget ice, which I absolutely enjoy. However, my experience with this machine has been far from satisfactory. Right out of the box, the machine started making a persistent and annoying squeaking noise. I initially hoped this would subside after a few uses, but it only got louder with each batch of ice. Additionally, I faced a concerning issue with a dark powdery residue accumulating inside the machine within a day or two of cleaning. Initially, I feared it was mold or mildew, but I later realized it seemed to be a result of the machine's internal wear and tear. The squeaking became so loud that my wife insisted on moving it away from our bedroom. Despite these issues, my love for nugget ice led me to tolerate the noise and regularly clean the machine more often. But six months in, the primary function of making ice started failing. The machine could only produce a few nuggets of ice before shutting off, restarting, and flashing a frustrating white light indicating a malfunction, with no clear resolution. Unfortunately, after just six months of use, I'm left with a non-returnable, noisy, and ineffective machine. My attempts to return it to Amazon were unsuccessful, and a replacement option was not available. This $400 purchase has been a significant disappointment and will certainly affect my future shopping decisions. As much as I loved the nugget ice, my next purchase will not be a HiCozy ice maker. ... show more
Reviewed in the United States on December 19, 2023 by Seth Mcdaniel
    • Worked well for 8 months
Just like most of the other reviews I’ve read it makes an awful loud grinding noise almost every time it cycles through. It worked well for about and month and started to act up. After some troubleshooting I got almost 7 more months out of it. Now it turns on and tries to cycle and then shuts off completely for several seconds and comes back on but never completes a cycle. Paid almost $300 for this thing. Customer service told me I could pull it apart if I wanted…. ... show more
Reviewed in the United States on October 10, 2024 by Geaux_Burreaux
    • First Impressions (Edited)
I purchased this ice maker for my small office so I and my three staff can enjoy nugget ice in our drinks throughout the day. I've had a nugget ice maker at my house for a couple of years & have become spoiled, only wanting nugget ice. The machine at home is from a well-known brand that starts with G and ends in Electric, which has been a very solid machine. So, I have experience with a nugget ice maker and something to which to compare this machine. I have been using the HiCOZY Ice Machine for about a week now. General Thoughts about Nugget Ice Makers: These countertop ice makers are inherently noisy, so don't expect any of these machines to be super quiet. At home I have placed the ice maker in the utility room as it is too noisy for the kitchen/living area. If you are planning to put an ice maker in an area where you watch TV or need some silence, you might want to make different plans. HiCOZY Impression: I decided to give this ice maker a try because I was able to pick it up for $229 on Amazon Prime Deal Days. After delivery, I let the ice maker just sit in the box, upright, for a couple of days to give the Freon a chance to settle. Upon opening the outer cardboard box, I found the product box and packaging to have a "high end" feel. I was impressed with how the ice maker was presented. In setting the ice maker up, I followed the instructions to a tee, and ran a cleaning cycle a couple of times just to make sure all the manufacturing chemicals were washed away. I was impressed that this ice maker came with a complete kit to connect it to a constant water supply under the sink. I set this ice maker up in the kitchenette in my office, which is away from staff working areas, so I didn't have to worry about excessive noise from the machine. I had planned to eventually connect the water supply line, but now I'm having second thoughts. On the initial use, I filled the reservoir (under the ice basket), plugged the machine in and started the ice making cycle. My initial impression about the controls is - confusing! You have to know what the different color lights mean (Solid white, solid blue, flashing blue, flashing blue/white/orange). Also, the machine is controlled by one button that requires multiple pushes to achieve various operations. At least there is a sticker on top of the machine, but it's still confusing. After starting the ice making cycle, I was impressed that the first ice nugget fell within about 90 seconds. We had a full bin of ice within about 40 minutes. My staff were so excited to have nugget ice! The first couple of days went just fine, but a couple of days ago when I arrived at the office I went to get a cup of ice and found the ice bin pushed all the way out and the reservoir and area behind the bin packed full of ice. My first thought was, "who neglected to push in the ice bin after getting ice". Upon asking the staff they advised that the ice bin was closed when they left the office. I cleaned out the block of ice and restarted the cycle. When I went to get ice a couple of hours later, I found the same thing; ice bin pushed all the way out, and ice piled up behind the bin in the reservoir. I transferred the ice into the bin and didn’t have any issues the rest of the day. When I left the office yesterday I made sure the bin was fully pushed in and again found the same issue this morning. So, at the end of the day, I would not recommend this nugget ice maker. It makes perfectly good ice and seems to make ice rather quickly. However, due to the confusing controls and the ice bin issue discussed above I wouldn’t recommend this machine. Perhaps, with a few design tweaks, this ice maker could rival the more expensive, well-known, brands. But not yet. We’ll continue to use it (with some tape to hold in the bin) to see how long this machine holds up. 11/08/2023 EDIT OK, I'm revising my initial review for the HICOZY Icemaker to "Recommended". First, I have to say that the HICOZY customer services is stellar! The day after I wrote my mediocre review of their product, I was contacted by email with an offer for a refund. There were also several suggestions to alleviate the problem which had already been attempted after reading the troubleshooting suggestions on the internet. I never contacted them back for a refund as I figured out how to fix the problem. After reading through the manual I discovered there are two modes for this machine that is changed by a toggle switch on the back of the machine. There is a regular mode and an eco mode. When I set the ice machine up I left it on the regular mode which, I discovered, continues to make ice even after the bin is full. As such, when the bin filled up the machine continued to make ice which pushed the bin out, causing ice to fall behind the bin. The ice in the bin would melt back into the reservoir and the machine continued to make ice until it completely fill the reservoir, behind the bin, with ice until it ran out of water. After making the switch to Eco Mode the machine would stop making ice when the bin filled up. The only problem is that you need to press a button to resume the ice making process. For that reason I give it 4 Stars. Overall, the ladies and I are enjoying nugget ice in our office! ... show more
Reviewed in the United States on October 25, 2023 by Griffinftw
    • Great Ice...HORRIBLE SCREECH NOISE!!!!
Review Image by Shannon Shannon
The media could not be loaded. Loved the quick turnaround for ice BUT the screeching noise this suckered makes is not worth the money we paid. I bought two. One for our camper and one for the house. Both will be returned! OMG!!!
Reviewed in the United States on September 30, 2023 by Shannon Shannon

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