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Certified Refurbished Ring Video Doorbell Pro, with HD Video, Motion Activated Alerts, Easy Installation (existing doorbell wiring required)

  • Based on 19,138 reviews
Condition: New
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This item's return window has been extended for the holiday season: Returnable until Jan 31, 2025

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Availability: Only 4 left in stock, order soon!
Fulfilled by Amazon

Arrives Thursday, Nov 21
Order within 10 hours and 23 minutes
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Configuration: Video Doorbell Pro


Features

  • A Certified Refurbished Video Doorbell Pro is refurbished, tested, and certified to look and work like new and comes with the same limited warranty as a new device.
  • 1080p HD video doorbell that lets you see, hear and speak to people from your phone, tablet, or select Echo device. Includes privacy features, such as customizable privacy zones and audio privacy, to focus only on what's relevant to you.
  • Get notifications whenever motion is detected by customizing your motion zones.
  • With Live View, you can check in on your home any time through the Ring app.
  • Easily setup your Ring Video Doorbell Pro by connecting to wifi via the Ring app and mounting in your desired location.
  • Connects to existing doorbell wiring for constant power. Requires a transformer (not included): 16-24VAC, 40VA max, 50/60Hz. No halogen or garden lighting transformers; no DC transformer/power supply.
  • With a Ring Protect Plan (subscription sold separately), record all your videos, review what you missed for up to 60 days, and share videos and photos.
  • Connect your Ring doorbell with Alexa to hear announcements on your compatible Echo device when your doorbell is pressed and see a live view of your camera if you have an Echo device with a screen. Talk to visitors by saying Alexa, talk to the front door.

Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Thursday, Nov 21

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews


  • The first one I received ended up being defective, but Ring made it right.
Configuration: Video Doorbell Pro
**Update** Ring had an executive support representative (named Rudy) reach out to me based on my original review. Rudy scheduled an appointment with me and we did some troubleshooting over the phone on my ring device. We discovered that it was an issue with the actual device, so Rudy sent me a replacement device. I installed the replacement ring device today and so far everything is functioning perfectly. The install this go around was a breeze and the device setup went very smoothly. The video is crystal clear and the audio is crisp. Rudy was very personable and easy to talk to. I could tell he was genuine about trying to get to the bottom of the issue, and figuring out if it was something on my end or the actual device that was the issue. Once he figured out it was the device itself he had no problems sending me a replacement. Based on this experience I would definitely purchase other ring products. ***************************************** I haven’t been able to get this to work since I’ve had it. It worked for about a week, then started randomly ringing my doorbell. I changed my doorbell transformer and mechanical chime thinking that would fix the issue. The unit is currently pulsing white and will not go into setup mode or do anything. I have attempted to reset it several times. I’ve also cut the power and turned it back on attempting to get the unit to reset and it will not do anything. Ring support has been less than helpful. I’d go with another brand before wasting my money on another ring product. ... show more
Reviewed in the United States on October 5, 2024 by Chris Chris

  • Works great and great piece of mind with a couple of caveats before you buy
Configuration: Video Doorbell Pro
Cliff notes ************* It's great assuming your doorbell transformer meets Ring's voltage recommendations, your wifi signal strength is adequate, you properly configure motion detection settings/alerts and your internet connection speed is decent. Video quality is adequate but not great. It's good enough to see what is happening at your door. ************* We have a couple security cameras already but they are wired to an NVR recording box and the notifications are so slow or don't even send that I can't really rely on it for real-time notifications. For a while I've resisted the notion of paying for surveillance when I can just get a cam with built in SD storage and a nice app like the Wyze cams (which I have inside and love) but having motion and video alerts and footage that can't be stolen or storage get corrupted and a well made phone app is worth $3 a month. I also like that if I decide to add more Ring cameras I can add as many as I want with the 10 dollar plan. Take notes here Nest. As for the doorbell itself, install was straight forward. I did have to upgrade my transformer for this. I installed the Endurance pro 24v unit. It was only a few bucks more than the 14v devices which apparently are the bare minimum Ring recommend. I figured that the extra voltage gives me some headroom to add a smart thermostat if I decide to do that in the future and after discovering how much of a pain it was to access my doorbell transformer in the attic, I'm glad I only had to do this once. Make sure you locate yours before deciding on this model doorbell or the Ring 2 which would have been at least an hour or two shaved off the install time. Once I setup the motion detection zone, basically all false positive alerts are gone. I have the motion detection setting in the middle of the 5 settings. Lowering it doesn't detect the postman at the mailbox despite it being in the motion zone. Notification on my phone is instantaneous. I tested while walking up to the door and it had notified me and I had pulled up the app before I even got to the door both when connected to my home wifi and when on LTE. The remote chime installed without any issues as well. Speaking of home wifi, this seems to be a big sticking point for some owners. I used an android phone app to measure signal strength at my door and it was around -60db (the closer to 0, the stronger the signal). As a network engineer who has implemented numerous small business and commercial wifi installations, for reliable video streaming, I would say if your signal strength at the door is -65 or closer to zero, you're good. If it's higher than -65 like -70 or -75~80, I would strongly recommend investing in upgrading your home wifi with a decent mesh setup like google's wifi, Orbi or EERO mesh. This will allow you to have a wifi access point closer to your door offering a much stronger signal for the doorbell to connect to. Wifi range extenders are hit or miss. They're less expensive than upgrading to a mesh setup but those have to piggyback off your existing wireless instead of just being a part of it and is generally more trouble than it's worth for the average user to setup. The final piece of this working well is your internet speed both upload and download. If you are in a rural area with less than a 10 Mbps connection down and less than 2 Mbps upload, you will probably not have the best experience as this thing is both having to upload/stream video data to Ring's servers and your phone is having to stream/download it from their servers. Ring's video is not that high of bitrate (quality) but still needs to stream that data to their servers before you can even download/see it. If your ISP is metered, you need to be aware that the doorbell is constantly sending video footage. Mine has uploaded 600 megabytes of data in 4 days. At that rate, it will transfer about 4.5 gigs of data in a month. If your data is capped, be sure that you have the headroom to allow the doorbell to stream video footage. FYI it needs to stream this because if something is triggered, that portion of the stream is probably flagged as something you should see and it snips the motion detection part of the stream and sends it back to you. This is why you see your activity video and at first nothing happens and then you see whatever it is that triggered the motion alert. It was recording before it actually saw something move. The only real gripe I have is that sometimes when you open the app to view an event that just got recorded, the app will say that it's processing and not available to play yet. ... show more
Reviewed in the United States on September 11, 2019 by Drew Lankford Drew Lankford

  • Video quality
Configuration: Video Doorbell Pro
A waste of money. I guess buying anything refurbished is a bad idea. The camera doesn’t work. It senses motion and takes several seconds to start recording, then a second later it freezes. Unfortunately for me I discarded the box too soon, or I would have returned it. A total waste of money After this review Link a Ring tech expert reached out to me. He was very methodical in finding out what the problem was. Turned out he suggested that a Chime Pro would solve the problem. He was right. He gave me a code which made me get no charge at the end of the purchase. No more delay in recording or freezing of images. Working as it should. Thank you Link. Much appreciated. ... show more
Reviewed in the United States on April 29, 2024 by Desiree

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