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VTech

VTech AM18447 Main Console 4-Line Expandable Small Business Office Phone System with Answering Machine, Intercom, Auto Attendant & Music on Hold , Black

    • Based on 1,404 reviews
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Availability: 12 left in stock
Fulfilled by Amazon
Arrives Saturday, Sep 21
Order within 8 hours and 41 minutes
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Color: Black


Style: Main Console


Pattern Name: Console


Features

  • Simple installation: Connect the Main console to analog Phone lines and the handsets/desksets wirelessly Connect to the system. Install an entire Office in minutes without Professional assistance! .Caller ID/Call Waiting1 | 32 Number Speed Dial | Supports Cordless Handset/Headset | Extra-large Display For Easy Viewing | 100 Name And Number Phonebook Directory | Full-duplex Speakerphone
  • Expandable up to 10 total stations (1 console and 9 desksets or handsets): allows you to grow into a fully featured telephone system with anywhere from one to 10 stations.
  • Auto Attendant on each line answers calls, provides the company directory, forwards calls to specified extensions, and enables callers to record voice messages when there is no answer.
  • Digital Answering system: digitally records up to 180 shared minutes of incoming messages, outgoing announcements, and memos.
  • Customizable music on hold: includes a 2. 5mm jack for connecting music devices like MP3 players, Boom boxes, tablets or smartphones.
  • Connectivity technology: RJ11
  • Caller ID/Call Waiting1 | 32 Number Speed Dial | Supports Cordless Handset/Headset | Extra-large Display For Easy Viewing | 100 Name And Number Phonebook Directory | Full-duplex Speakerphone

Description

The VTech AM18447 - main console works with the Am18247 extension Deskset and Am18047 accessory handset to create a new small business office phone system that makes it easier than ever to connect your office. Installation is simple. Only the main console needs to be connected to analog phone lines. The handsets and desksets wirelessly connect to the system with one touch using DECT 6. 0 technology, so you can install an entire office system in minutes. No professional assistance required. Plus, the VTech AM18447 - main console allows you to grow into a custom built fully featured telephone system with up to 10 stations. The main console digitally records up to 180 shared minutes of incoming messages, outgoing announcements and memos. The auto attendant for each line can answer outside calls, provide callers with a company directory and route calls to the appropriate extension.


Brand: VTech


Color: Black


Telephone Type: Landline Phone


Material: Plastic, Metal


Power Source: Corded Electric


Dialer Type: Single Keypad


Item Dimensions LxWxH: 10 x 5.7 x 8.8 inches


Answering System Type: Digital


Item Weight: 2 Pounds


Recording Capacity: 180 minutes


Product Dimensions: 10 x 5.7 x 8.8 inches


Item Weight: 2 pounds


Item model number: AM18447


Is Discontinued By Manufacturer: No


Date First Available: September 17, 2017


Manufacturer: Vtech


Country of Origin: China


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Saturday, Sep 21

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews

    • Works great
Color: Black Style: Extension Deskset Pattern Name: Console
The XYZ Office Phone has proven itself to be a reliable and efficient tool for any workplace. Its sleek design, coupled with a host of useful features, makes it a standout choice for businesses seeking a dependable communication solution. The only reason I gave it a four start review was because it wasn’t clear that I need main console to operate these phones ... show more
Reviewed in the United States on August 30, 2023 by kina bangoria
    • Great
Color: Black Style: Main Console Pattern Name: Console
Needed new phones for my office and this was perfect. Has all features that I need as well as a bunch more. Was super easy to set up, ordered about 6 for my office and my employees love them.
Reviewed in the United States on September 5, 2023 by Amazon Customer
    • would've been nice to know I only needed one
Color: Black Style: Main Console Pattern Name: Console
My business partner and I each bought one of these for our desks. We have struggled with it for a while now. Just found out that you can only have one per system, otherwise, they don't work. Bummer, they aren't the cheapest phones, nor the most expensive, but money is money. The phone works well, as far as we can get it to work. With 2 phones, you can't set up the voicemail, nor the hunting group. so I guess I will amend this after we receive the new add-on phone. ... show more
Reviewed in the United States on June 10, 2023 by MamaB
    • An Excellent Phone Directory + Wireless Headset
Color: Black Style: Main Console Pattern Name: Console
I have purchased a few phones lately, looking for old RJ45 phone jack and a good phone directory that had to include a headset... This vTech Phone had Caller ID which when matched with the Phone Directory stored number, would display the name I saved. This was my Number One feature, that I was after, as I wanted to know which Customer was calling me. And as a side note, the better phones similar to this one - do not - which is un-believable for the money ! But... This phone has a great phone Directory, including a search feature off the first 3x characters ! Now that is a handy feature ! It also has a 32 number quick dial feature, which I use constantly, and a half decent Answering Machine system, which I also when I am out of the office. The Headset Port, which is what I wanted, works exceptionally well when I am hearing the caller, but all of my Customers can not hear me loud enough, no mater what headset I plug in :( And I have purchased at least 6 of them from Amazon recently, all having the same quiet affect, so disappointment there ! I did however end up purchase the vTech Wireless Headset that works well with this phone... And all My customers, when using it, can hear me exceptionally well ! The only drawback using the wireless headset, is the fact that it is an external device, so the time length of the calls etc, do not register when I "transfer" to the headset, which I have to do every time I make a call. (Which is annoying, but what I must do so Customers can hear me) Other than that, the display is a dot matrix screen, at least 5x lines - very handy that I use 2x incoming Lines, so this handles that more than OK And the Wireless connectivity works well with the headset ( tried it at 20 Meters / 66ft.) My only gripe to vTech, is why only have a phone directory with a Maximum of 100 stored numbers ? Every similar phone out there is all the same, but having say 999 numbers to store would be super ! Especially being a Business Phone ! ... show more
Reviewed in the United States on May 26, 2022 by Aussie Brad
    • Good equipment, some limitations
Color: Silver Style: Main Console Pattern Name: Console
Pro: Easy setup, good sound quality, many features Con: Missing backup battery. No provision for second language. Auto attendant does not accommodate weekend hours. This is the base station unit, which is physically connected to all phone lines and serving all terminals by radio. Options for answering system are somewhat limited. There is no clear way to provide a separate recording for a second language. If you use the auto attendant option, you can specify day and night separate messages, but this will apply to weekends as well as weekdays. If you use the auto attendant, callers must press the star key twice to leave a message. This seems overly complex, especially if callers don't speak the language of the recorded message. To have a more conventional "leave a message at the tone", one is limited to a single recording and a single mailbox. Using the company directory option with separate mailboxes for each person/department requires the caller to use the pound key and complicates the information included in messages, but it can be done. Customer Service: Both my extension units came with batteries for backup during power outages. This Main Console unit did not. Email customer service suggested the remedy would be to return the unit. Since I need the phone to run my office, this was not a practical solution. To explore options for second language speakers, I called customer service. Sound quality was poor, making it hard to hear the reps and hard to understand their heavily accented English. My first call ended when the rep could no longer hear me. When I call a phone manufacturer and they have poor phone connections, I think someone is not paying attention to quality control. Further, the reps worked clearly with scripts and did not understand well what I was asking. User interface: It's a bit tricky using several lines because if you pick up the phone when line 1 is on hold, you will be connected to line 2. If you wanted to pick up line 1 and press the line 1 button, line 2 will be put on hold, even though there is no one connected. Other aspects of the interface are fairly straightforward, but the menus are opened and activated with arrow keys that can be a little awkward. Overall: Setup was quite simple. The message and directory features work well. Sound quality is quite good in my small office despite several walls and a lot of cabinets between the base station and the terminals. It provides an excellent value for a small business if one is willing to live with some definite limitations. ... show more
Reviewed in the United States on August 6, 2020 by Ben Watson
    • Mostly Smooth
Color: Black Style: Main Console Pattern Name: Console
The one drawback is that the ringer is SOOOOO loud….it’s like other companies on our floor would be able to answer one of our calls if they had an extension phone! We literally have to put the console phone on mute and allow only one phone to ring, and even then, it’s not on the loudest setting. It would be the bifocals of hearing! The strength of 1,000 hearing aids. Also, the button size of Line 1 and Line 2 could and should be bigger…unless you are a bird, answering the phone with your BEAK. It’s well made, not flimsy…but the setup could be easier. I mean, we didn’t send it back…the hold music is awesome and all, and it does work, so….yeah. ... show more
Reviewed in the United States on June 16, 2023 by Martina Martin

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