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Sure Petcare

SureFlap-Sure Petcare Microchip Pet Door (White)

    • Based on 4,798 reviews
Condition: New
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$230.00 Why this price?

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This item is eligible for return within 30 days of receipt

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Availability: Only 2 left in stock, order soon!
Fulfilled by Amazon
Arrives Friday, Dec 20
Order within 7 hours and 14 minutes
Available payment plans shown during checkout

Features

  • SELECTIVE ENTRY PET DOOR: Scans on ENTRY ONLY. Uses RFID to read your pets implanted ID microchip, allowing your pet access without letting in stray animalslearns up to 32 identities; programmable collar tags are sold separately for pets without microchips. SIMPLE ONE BUTTON Programming. Helps prevent intruder animals from entering your home. SET CURFEW TIME!: Program the door to lock and unlock at specified times. RESTRICTED ENTRY ONLY - any animal can exit.
  • MICROCHIP COMPATIBILITY: Works with 9 (Avid Secure), 10 (FDXA) and 15 (FDXB) digit microchip numbers; if unsure of your pets microchip number, you can check with your veterinarian, pet shelter or animal rescue.
  • DOOR OPENING: The Microchip Pet Door Flap opening is 6 11/16 (H) by 7 (W) and can be installed in doors, windows or walls accessories are available from SureFlap.
  • BATTERY POWERED: Uses 4 C non-rechargeable alkaline batteries (not included); estimated battery life up to 12 months depending on use. LOW BATTERY INDICATOR: Light flashes red when batteries are low and indicates batteries will need to be replaced soon.
  • PERFECT GIFT: The SureFlap Microchip Pet Door is a great gift for small dog breeds and cat lovers making safe spaces and homes for their pets. Three Year Warranty.

Size: One Size


Brand: Sure Petcare


Color: White


Material: Glass


Target Audience: Cats, Dogs


Is Discontinued By Manufacturer ‏ : ‎ No


Product Dimensions ‏ : ‎ 10.31 x 4.92 x 11.02 inches; 3.28 Pounds


Item model number ‏ : ‎ SUR101


Department ‏ : ‎ Mens


Batteries ‏ : ‎ C batteries required.


Date First Available ‏ : ‎ July 26, 2013


Manufacturer ‏ : ‎ Sure petcare


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Friday, Dec 20

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews

    • I love it, my cat despises it! WARNING: CAT CAN BYPASS LOCK TO GET OUT!
Color: White
Review Image by Roger Roger
Review Image by Roger Roger
Review Image by Roger Roger
Review Image by Roger Roger
Review Image by Roger Roger
Review Image by Roger Roger
Review Image by Roger Roger
The media could not be loaded. I love it, my cat despises it! (If you do not believe me, see the attached photo.) On the flip, the SureFlap door does make an excellent cat window. (ie. See attached photo.) I think the reason why he doesn't like using the SureFlap door, cats tend to get spoiled easily, such as eating treats and refusing to eat regular food. He enjoys when I open the regular door for him when he's going outside, as this also scares any predators away. He then enjoys when I open the regular door and greet him to come inside after roaming around for awhile. Day 1 after installation of the SureFlap Pet Door Cat lays limp nearby the SureFlap Pet Door, in obvious protest of the dehumanizing SureFlap Pet Door. (He performs similar when being dawned with his cat leash harness.) Day 2 While he's crying to be let outside using the regular door, I was retrieving and readying to turn on the vacuum sweeper when he gladly hopped out the SureFlap Pet Door all by himself! Day 3 He's still hesitant to use the door when coming in, but not so much going. I'm now putting dry food stacked with snacks and treats after he's been out for awhile near the edge of the SureFlap Pet Door, in hopes to entice him to enter the house with a little more vigor. This is working, and he's somewhat used to the locking noise now, but still finds the door dehumanizing and would rather sit outside for four to six hours until I let him inside using the regular house doors. Day 5-7 He's now getting more used to going out the SureFlap Pet Door, but entering the door is still dehumanizing for him. No problems with the unlocking mechanism of the door, just psychologically dehumanizing! He knows to use his paw to push the bottom of the door, but just doesn't readily enter the SureFlap Pet Door. Two Week Interval Absolutely no problems with the cat using the door to exit the house now. Only problem, I'll tend to still see him waiting on the front porch to be let inside at night, instead of him using his cat door on the side of the house. During the day, he does use his door. He's learned well for the past weeks that he can use his front paw for opening the cat door, or at least play with the magnetic door sealing door. I think the action of the magnet tends to scare him a little, as he does not understand how magnets work. He's also still on the ten second delay. Might also be getting skittish while exiting the door this morning, likely smelling the possible presence of a raccoon within the exterior of the entry way. In another week, I'll try disabling/reducing the 10 second delay, and hoping this doesn't also teach the raccoon how to use the door. No more leaving any food on the inside of the door, nor do I think the cat needs anymore encouragement at this point. Three Week Interval My cat is becoming more used to the locking mechanism and the mystical magnetic door closing action. I think placing some catnip at the bottom of the door has made him extremely more comfortable with using the door more often. Still using the ten second mode, although he his making the transition much faster from outside to inside the house, and vice versa. PROS 1) Well made. I haven't seen such a well made product for such a long time! 2) Pretty easy to install, within a 2x6 exterior wall. (I used two white 2-2.75 inch SureFlap Microchip Pet Door Tunnel Extenders. The brown extenders tend to interfere with the unit's operation.) 3) Electronics and electrical user interface works well, and intuitive. 4) Uses some good sized batteries, for providing the amps for longtime operation. CONS 1) No significant cons so far, besides the unit doesn't include a vinyl siding curved U channel. 2) I was a little hesitant to purchase this product due to all the negative reviews, but latter realized those writing negative reviews were likely writing for different earlier product models. 3) When the cat goes through the door and the door closes, the door tends to catch the end of his tail. Although the door is really light, I still wonder if it is bugging the cat. I doubt it though. 4) I'm wondering if such a door used within colder climates should have some method of preventing heat loss, such as an arctic entry way. (I have not had the time to engineer an arctic entry for this little door for prevent heat loss, as this seems less of a concern for the tropical climates of northeastern Ohio.) I measured the temperature loss using an HVAC laser thermometer during a cold night during Winter, likely around just below or at zero Fahrenheit as we had a warm Winter; and noticed likely due to the small opening, heat loss appeared minimal and the only heat loss registering on the thermometer was primarily extending approximately 1-2 feet around or in front of the pet door by a few degrees loss in comparison to the average interior temperature. Since the pet door is in a small rear room containing the litter boxes, and the room's heat plan is engineered a few degrees cooler than the rest of the house, doesn't seem much of a concern. 5) WARNING: Keep the buttons covered using the button cover plate, else your cat may accidentally unlock the door by repetitively pawing at the pet door, inadvertently hitting the unlock button! Due to my cat's injuries sustained while fighting with other stray cat(s), I had to lock him inside for a month. One night, while he likely had to pee really badly and not wanting to use his litter box, I found he was partially through the supposedly locked pet door after frantically pawing away at the pet door, but was luckily partially temporarily caught in the pet door by his pet large cone, or "Cone of Shame." Nowadays at most times, I still have the buttons uncovered for easily temporarily locking him inside while cutting the grass, or other times. I just try to remember to use the button cover plate, for when I'm trying to keep him inside longer than a few hours. TIPS 1) I used an average rise or height from floor, four to five inches. The hinged part of the door adds about an inch to the rise, so the bottom of my door has about a four inch rise, while the hinges rise to about five inches. 2) Use the included collar RFID key for testing the door. Do not use the key on a outdoor cats, as outdoor cats loose their collars on a weekly basis. 3) Once you have the pet door installed, I suggest using catnip to further entice your pet to become comfortable with using the pet door. Using food after the door installed may entice raccoons, however, I myself did use a dish of food loaded with his treats within the first one or two weeks. (Figured once he got his nose through the door, the smell of his treats would further entice him to enter the house instead of being scared-off by the locking mechanism.) 2019.03.10 WARNING! If the pet door is locked, your persistent cat can still bypass the lock to get outside. My cat only takes about ~2-3 minutes to bypass the locking mechanism with his claws & paws. Seems to be like riding a bike to him. Once he learned, he now seems to bypass the mechanism quite routinely now. Be careful and permanently seal the door using a board and some long drywall/wood screws. Using a movable bucket, your pet will still get out but likely will not be able to re-enter due to the temporary obstacle nudged aside, preventing the pet door flap to open full for re-entry. Do not be fooled your pet cannot escape through the door while wearing an "Elizabethan collar" (AKA cone-of-shame), as this would only be a temporary hurdle. 2019.05.30 Added photo of door stopping a bunny, dead in his tracks, from breaking into my house and robbing me of all my belongings. Yea, at first I thought he was having a hard time entering the door for some reason again, then to my surprise, he wanted his "catch of the day" brought inside where it's likely cooler and also likely wanted me to prep the fresh kill. I should have, because he later devoured the entire rabbit. If I were a dentist, probably be pulling lucky rabbits paws from between his teeth! Regardless of the size, he still ate two more full cans of food that night and in the morning... Small cat, many stomachs. ... show more
Reviewed in the United States on August 8, 2016 by Roger Roger
    • Excellent customer service from SureFlap UK - Custom mode for persistent raccoons
Color: White
The media could not be loaded. Updated Review - I had a raccoon get in the pet door by gripping and pulling out towards the outside. Got no help from the A.2.Z. Store which is the Seller on Amazon, Hence, my original review expressed my dissatisfaction with them. However, after hearing from my inquiry to SureFlap UK, they informed me of Custom Mode "C05." This mode will lock the exterior locks when the scan sensor senses a non-chip programmed animal in the tunnel trying to get in. This looks like it will solve my problem with the "persistent and very dextrous intruder." Brilliant and very well thought out custom modes for various situations. SureFlap has also designed in other Custom Mode operations that are found in Section 14 of the Pet Door Instruction Manual. My cat was scared of the clicking noises for the first month or so. There are a couple Custom Modes that might have helped me get him acclimated The door is very good quality, the procedure for scanning and saving my cat's chip could not have been easier. If Custom Mode 5 works as I anticipate it will, then this is a 5 star pet door for me, keeping raccoons out and allowing my cat to enter and exit as he pleases. The Seller, A.2.Z Store still gets a ZERO for customer service. They could at least point a customer to the SureFlap website that has a customer support inquiry form to contact them. ----- First review after discovering a raccoon could open the door ---- I was quite happy with this door as it appeared to solve the raccoon problem. But this raccoon figured out out to grab the outside of the door (at the bottom of the clear window there is a seam that I could get my finger nail in) and pull it open. When I contacted the Seller, A 2 Z Store, they offered ZERO customer support, but copped out by referring me to Amazon because it was “FBA” - Fulfilled By Amazon. When I told Amazon that the product is defective since it DID NOT “prevent intruder animals from entering your home” with “RESTRICTED ENTRY ONLY,” quoting the advertised listing, the response was this item is not eligible for return because it is past the 30 day return window. It took me about 50 days to discover the defect between the advertisement and the actual performance. It is a very good product, the chip sensor works perfectly, it appears to be well made, except for the seam that raccoons can get a grip on. I wasn’t sure I wanted to return this. I was more interested in figuring out what to do about the seam, if is something that could improve the door and perhaps make it “raccoon proof.” But obviously the seller is not interested in customer service or customer satisfaction. So they get a 1 star review. If you need a door that is raccoon proof, this is not it. AND DON’T EXPECT ANY CUSTOMER SUPPORT FROM THE SELLER. It is tough when you pay for a premium product and get treated like this. Sure Flap needs to find a better US distributor. ... show more
Reviewed in the United States on May 9, 2023 by Sean G

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