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GE Opal 2.0 Countertop Nugget Ice Maker with WiFi Connectivity | Stainless Steel Bundle with Cleaning Kit

  • Based on 4,132 reviews
Condition: New
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Availability: 11 left in stock
Fulfilled by Amazon

Arrives Monday, Nov 25
Order within 12 hours and 41 minutes
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Style: Opal 2.0 w/ ST + Opal Cleaning Solution Bundle


Color: Stainless Steel


Features

  • OPAL NUGGET ICE, THE GOOD ICE - Serve up chewable, crunchable, craveable nugget ice that's ready fast and retains its flavor, unlike traditional hard cubes. Refreshing nugget ice is made from compacted ice flakes and is perfect for your favorite beverages
  • 38 POUNDS OF ICE PER DAY - Begin enjoying your first batch of ice in 10 minutes or less. Never run out of nugget ice thanks to a large capacity ice maker that makes 1.6 lbs of fresh ice per hour and holds up to 3 lbs at a time
  • BUILT-IN WIFI AND VOICE CONTROL - Pair your ice maker with the SmartHQ app to monitor device status and schedule fresh ice. Receive automatic software updates that include ice maker features and access voice control capabilities through Alexa and Google
  • WATER TANK - Eliminate the need for an outside water source with an attached water supply for ice, which allows you to produce up to three times more ice and easily detaches for clean up
  • OPAL ICE MAKER CEANING KIT - These ice maker cleaning kit supplies were specially made for the Opal nugget ice maker, giving you everything you need to keep it clean
  • HOW TO CLEAN ICE MAKER - Use your Opal nugget ice maker cleaning kit regularly for best performance and ice that always tastes fresh
  • CLEANING SOLUTION INCLUDED - Ice Machine Cleaner Kit Includes (1) 5 oz Bottles of Cleaning Solution, (1) Cleaning Cloth

Brand: GE PROFILE


Capacity: 5 ounces


Voltage: 115 Volts


Material: Stainless Steel


Date First Available ‏ : ‎ September 19, 2023


Best Sellers Rank: #14 in Appliances (See Top 100 in Appliances) #12 in Ice Makers


#12 in Ice Makers:


Customer Reviews: 4.0 4.0 out of 5 stars 4,132 ratings


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Monday, Nov 25

This item is non-returnable:

Non-returnable due to Hazmat safety reasons

View our full returns policy here.

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Top Amazon Reviews


  • Very nice ice Maker, My family loved it.
Style: Opal 2.0 + Side Tank Color: Stainless Steel
Set up is easy. Ice maker should be near a sink. I can not imagine having it without the extra tank. We fill the tank at least once a day for a family of 4. (Get the tank!) I had to try about 10 times to get WIFi App to sink up. We shut the ice maker off at 9pm and it still has ice in when we turn it at 6am. We have an open floor plan so it is a little louder than I had hoped but I feel like you just get used to it. A few days after use it said I need to descale it even though we have a water softener. GE said to unplug it let it rest. The Error went a way. I did purchase the extended warranty. Lots of good ytube videos on how to open it up and clean the inside. Will update this review in a few month. The ice is perfect and makes drink cold fast with little foam. Not hard to chew and is helping me get more daily water intake. The drip tray is my only complaint so far. When you open the ice drawer it drips so you need a paper towel. 12/12/22- had to set it to cycle off every few hours otherwise it starts squealing. The internal defrost cycle does not seem to work that great. So I would not advise trying to run it for 16 hours straight. 12/26/22- so still dealing with squealing. I have been playing around with the schedule to give it more chances to defrost. I think the squealing comes from it not being about to push the frozen ice out. Still love the ice so not giving up yet. 12/28/22- did several cleaning cycles with bleach. Set up running time for hour on then and hour off. Moved it so it has good ventilation on both sides. No squealing so far after changes. 1/14/23- to sync up to phone app pull up a chair and sit right next to it with your phone. Any further away does not seem to work. My machine has been working fine as long as it has several off cycles between run times. If I try to leave it on for more than a few hours it always start making unpleasant noises. It has lost WiFi twice and each when it keeps running without programming it starts making all kinds of bad noises. Just my personal experiences. Keep with a on/off hourly schedule. ... show more
Reviewed in the United States on December 4, 2022 by D. Delcher D. Delcher

  • Love this ice maker, happy about this purchase
Style: Opal 2.0 + XL Side Tank Color: Stainless Steel
Comes as shown, everything was as advertised, no unpleasant surprises with the purchase or equipment and the set up is super easy and quick. CLEAN IT FIRST and follow the regular cleaning instructions no matter where you live. If you live in a high mineral area, descale OFTEN or it will have issues that are not the fault of the equipment. 2 of my siblings have this maker for over a year, it’s been amazing for them so santa brought one for my family. It has been 5 months of daily use by 5 people and we absolutely love this machine. We fill the side tank about every other day with regular use. I could see not needing the side tank if it is for a single or 2 person household, but the water reservoir isn’t very large and will only produce ice for the day without the side tank option. I hate the extra price of the side tank (because IMHO it should be part of the standard machine, without the tank the machine isn’t functioning at its full capacity) but I would hate it even more had I not purchased the extra option. DO buy the side tank if it will be servicing more than 2 people or you have high ice use. The side tank allows for continuous ice flow. You will become addicted to extruded ice, even my dogs love it for a treat that doesn’t hurt their teeth. Keep it descaled, run 30 % vinegar through the clean cycle every month to keep it working well. Use filtered water for best tasting ice results. ... show more
Reviewed in the United States on May 30, 2024 by Amazon Customer

  • DO NOT BUY. Go get the Opal 1 version, this one is just plain terrible. And so is Opal support.
Style: Opal 2.0 + Side Tank Color: Stainless Steel
The media could not be loaded. ========== Final update: 7/25/2023: OnPoint responded to the BBB complaint. I was offered to continue waiting an undetermined amount of time for a 3rd new unit, I opted to get completely out of this mess. The 2nd unit is being shipped back right now and upon receipt, GE is providing a full refund. Meanwhile I already have an Opal 1 in its place and quite happy, and it was about 1/2 the price. So what would you gain by going the Opal 2 route (other than a giant headache)? A front panel that lights up letting you know, by words, what is going on with the ice maker. The Opal 1 has an LED ring that pulses or changes color and you kinda have to decipher it but it isn't any big deal. The 2 also has the app and you can schedule the ice maker to turn on and off at certain times or even tap a button on your phone to turn it on or off. I kinda liked that so what I've already done is programmed a smart plug to work on a schedule and it can be controlled via app as well so nothing lost there. 'Sonic' ice is absolutely spectacular. There are now lots of these ice makers on the market. My biggest advice is to make sure to get one that includes a side tank or is directly plumbed to your R/O system otherwise you'll forever be jumping up and refilling small amounts of water. =========== Another update: 7/17/2023: I submitted a complaint with the BBB over the weekend regarding OnPoint Warranty Solutions LLC which is the official support group for GE Opal. I also offered to provide 33 emails I've had with support (sent/received). I have still not had any communication returned from support. Buyer beware if you need any product support, which you most likely will. Working on figuring out a contact directly with GE to discuss the product and experience with support. I had actually requested this information from Onpoint but have not had a response. =========== Update 7/13/2023: nothing to report. GE Opal "advanced" support has gone completely dark. No tracking info on a replacement unit (which by the way would be Unit #3 since March). I've requested tracking info multiple times on the 3rd unit and they are non-responsive. I think these Opal units are like playing craps, sometimes you run hot and have a great time, but most of the time you end up heading back to your hotel room early with nothing in your pocket because the casino drained you. Not sure what else to say. Tomorrow I will be contacting the BBB. Shoddy engineering on product, worse on support. To recent purchasers, enjoy the ice, it is indeed fantastic. Just be ready to have your experience take a 180 on you. Then I wish you the best of luck with your giant paperweight. I'm still holding onto hope that I'll be able to provide a much better update on this. ========== Review written by my husband. DO NOT BUY. Absolutely terrible product and terrible support. Yes when it works the ice is spectacular, but go buy the Opal 1 version. I know multiple people who have the Opal 1, never use distilled water and never descale and never have problems. The GE developers got this product wrong. Purchased March 11, 2023. Plain and simple, this product has issues and support is terrible. Within a couple of weeks of purchasing we noticed some strange noises coming from the unit. Not much longer the noise became overwhelming and we simply had to just turn the unit completely off (see video that support requested from me). Too late to return so we worked with Opal support. The experience overall has been terrible. The number one thing that support says is to always use distilled water. Yet nowhere on the product does it state this and I don't know anyone who would buy an expensive ice maker to also have to always purchase special water to use in it. We have an R/O system in place and always use that. The other thing that support will say is that every two weeks you have to descale the unit. This means removing all ice and draining all water, adding in a mixture of water and vinegar and running that through the cleaning cycle several times, then flush that all out, wiping everything down good, make several batches of ice and throw that away to make sure you are not mixing all that vinegar in with your icewater or drink. The descaling process basically take overnight as you have to stuff a rag or sponge up into the unit and let it sit during this downtime process. We also purchased the official GE Opal filter. This makes no difference in operation of this unit and is a waste of money. After working with support for weeks and weeks, they finally said they would send a replacement unit. Their standard process for replacement is to send a refurbished unit. So now you pay lots of money for a product that doesn't work right only to get a unit that someone else had a problem with and was returned? Upon receipt of this 'new' replacement unit, the instructions state that there could be some leftover crud from their cleaning process. Yeah, okay, see the next picture. I spent two hours trying to clean that crap out of the unit, flushed several cycles through, tossed ice, that stuff is still everywhere. I decided to keep trying to clean it anyway. BUT, when I then proceeded to connect the unit to my home network, the password printed on the label on the back of the unit didn't work. I struggled for some time before reaching out to support and providing that information plus the picture of the disgusting unit. The manager seemed a bit shocked and personally called me, the unit should never have been shipped that way and it was obvious and acknowledged that they completely messed up repairing someone else's returned unit that had wifi problems and wasn't cleaned right and then sent to me. The outcome of this: I was told I would be receiving a brand new replacement unit. Flash forward 2 1/2 weeks later, I still have not received any shipping/tracking information and unit #2 that I have at the house now sits dark on the counter. When I asked repeatedly for tracking information I was asked to have patience as the supply chain was having issues. At this point I specifically requested a full refund as it has been several months with nothing but a crappy experience and very little ice to enjoy along the way. We'll see how this all pans out but my advice based on my personal experience with this product and their support is to avoid it completely. I was going to suggest to purchase the extra coverage but I can't in good conscience advise anyone to pay for this product period. Go out and google opal ice maker noise, or why does my opal ice maker scream like a banshee, something along those lines. You'll see lots of people sharing. For many this occurs after the warranty period (you know, that time where they'll gladly send you a used replacement) and they tear the thing apart and try to experiment with different ideas to solve the problem. One post I read even said the buyer eventually just tossed it in his garage because it is unusable. I'll update this review once I hear something back from support. But this purchase has been nothing but pure frustration and a huge time waster. The simple fact that they say you have to use distilled water and a full descaling/cleaning with downtime every two weeks should create a class action suit as nowhere does the product state this when considering a purchase. I'm mad as hell about this purchase but it sure looks like GE doesn't care, or stand by it's products. ... show more
Reviewed in the United States on July 7, 2023 by Shelley K. Shelley K.

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