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ARRIS

ARRIS SURFboard SBG10 DOCSIS 3.0 16 x 4 Gigabit Cable Modem & AC1600 Wi-Fi Router , Comcast Xfinity, Cox, Spectrum, 400 Mbps Max Internet Speeds

    • Based on 15,419 reviews
Condition: New
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$85.51 Why this price?
Holiday Deal · 10% off was $94.99

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This item's return window has been extended for the holiday season: Returnable until Jan 31, 2025

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Availability: In Stock.
Fulfilled by Amazon
Arrives Saturday, Dec 28
Order within 12 hours and 47 minutes
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Features

  • A Trusted Name in Home Connectivity: Get high speeds, better coverage, and a two-in-one product! With the ARRIS SURFboard SBG10 Wi-Fi Cable Modem, you will increase your network capability and get fast streaming and downloading throughout your home. From a trusted brand with over 260 million modems sold and growing..MoCA Technology : No. Telephone Port : None.
  • Save Money: Own your modem and save. Reduce your cable bill up to $168 dollars per year in cable modem rental fees (Savings vary by cable service provider). Certified for use with most U.S. cable internet service providers. For a complete list see additional details below.
  • Modem Technology: DOCSIS 3.0 is a reliable, broadly available, and affordable technology that delivers high speed internet to your home devices.
  • Simple and Secure Set-up: Just plug-in, download the SURFboard Central App, and follow the step-by-step intrstuctions to activate the modem, set-up and customize your Wi-Fi network, and add devices to your home network! Once setup is complete, the app provides real-time monitoring of the devices on your network, enhanced parental controls like setting time limits and pausing internet and much more.
  • Compatibility: The SURFboard SBG10 is compatible with major U.S. cable internet providers including Cox, Spectrum, Xfinity and others. It's approved for cable internet speed plans up to 400 Mbps. Check your Internet Service Provider (ISP) website to confirm compatibility.
  • What's in the Box: When you purchase you will get an ARRIS SURFboard SBG10 Cable Modem, Power Supply, Quick-Start guide, and 2-year warranty card.
  • Router Technology: Features two 1-Gigabit ethernet ports and delivers Wi-Fi 5 speeds up to 1.6 Gbps (1600 Mbps).
  • Dedicated Customer Support: Live Chat and Phone Support available 8am -1am EST.
  • Warranty Provided by ARRIS: Product ships with 2-Year Limited Warranty.

Description

Our leadership in video and broadband technology and services, combined with our dedication to close collaboration with our customers, allows us to continually stay ahead of the curve and innovate what's next. ARRIS is relentless in our focus to deliver strong results for our customers and our shareholders, and we do so in a forthright and ethical manner. ARRIS delivers a 70-year legacy of innovation. ARRIS invented digital TV & brought wireless internet into the home with the first cable modem gateway. We have a long track record of creating game-changing technology. We’re the same company that the world's leading service providers choose to connect millions of people around the world to the internet - we’re powering the digital world. ARRIS is at the center of a new era of entertainment and communication that unites our vision and technological leadership with our customers’ evolving needs to help transform the way that millions of people around the world connect to the internet and consume content. With the ARRIS SURFboard SBG10 Wi-Fi Cable Modem, you will increase your network capability and get fast streaming and downloading throughout your home. From a trusted brand with over 260 million modems sold and growing. Get high speeds, better coverage, and a two-in-one product!

Wireless Type: ‎802.11ac


Brand: ‎ARRIS


Series: ‎Surfboard


Item model number: ‎SBG10


Operating System: ‎Arris


Item Weight: ‎15 ounces


Product Dimensions: ‎6.77 x 1.97 x 6.58 inches


Item Dimensions LxWxH: ‎6.77 x 1.97 x 6.58 inches


Color: ‎Black


Voltage: ‎120 Volts (AC)


Manufacturer: ‎CommScope


Country of Origin: ‎China


Date First Available: ‎September 11, 2018


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Saturday, Dec 28

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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  • Financing through Apple Pay
Leasing options through Acima may also be available during checkout.

Learn more about financing & leasing here.

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Top Amazon Reviews

    • This router WIFI was easy to setup and works well in our apartment
One might need to set this WIFI router near the ceiling if you live in a 2-story place, but it works well for us on the ground floor and was super easy to setup. We have had it for over a month and have not had to restart it or reboot it and it's worked great! We did just try to access a new computer on it upstairs and the signal didn't travel up there good enough so we figure if we could move it closer to the ceiling (on a small shelf) or near the stairs that the signal from it would travel upstairs--we may try that. Overall, we are very happy with this item. ... show more
Reviewed in the United States on June 23, 2024 by Sheila Murrey
    • Works well but…
Works now, but I was not able to install it myself; had to get a technician in to get it done.
Reviewed in the United States on November 18, 2024 by Black Katz
    • Should be Easy to set up. Careful with the Sec Key
Bought this to replace a separate modem router with Comcast ISP. My old stuff was slow. The Comcast people checked and told me the old equipment was slower than the slow speed I selected. Anyway, plugged everything in as as many have noted you have to contact Comcast to get the modem recognized. If you are like me and do this sort of thing every 4 or 5 years, this is referred to as the Gateway (I guess the modem part of the set up). Aside from 20 minutes on hold to talk to a person, this went smoothly. Then to set up the router part. The info sheet says to download the app. Guess what, If you have already disconnected your internet and router, that is not going to happen unless you have a smart phone or some other way to access the internet using WiFi. They really want you to use a laptop with an internet cable to the modem. I would say DO NOT attempt to set this stuff up without a device you can plug into the modem. It has 2 internet-ethernet ports and NO USB. I think the higher priced models do have a USB. So after a fashion and much frustration, I called the help number which gets you s rep with pretty good, not great English. I assume, from her 'help', she had a list of things to do, to try. Turn the power off then on. Try this try that. Turn the power off for 30 sec, try this, try that. Push in the reset and hold for 30 sec. Try this try that. Hold in the reset for 120 sec, try this try that. Use a laptop.....I don't have one handy. Oh, it would be easier with a laptop. I don't have one here. Oh, I see, Try this try that. After 30 minutes of that nonsense, we finally got to where I could put in a password for the router. Still did not work. then I was told I should use a laptop. Rep told me the Sec Key was the password, but hard already told me the password was password. She said when you put in the Sec Key, it had to be exactly as presented, spaces, case sensitive etc. Guess what? About that time we got cut off. Out of frustration, I deleted the app and reloaded it on my IPad. That was the answer. Who knows why it did not work before, but then I found the Sec Key would not work. Then I tried it without the spaces and BINGO. The key is letter case sensitive but no spaces. I was then able to get my FireStick working as well as Alexa, all with the SEc Key using no spaces. I checked the internet speed and it improved 50%, to what Comcast told me I had signed up for. So I assume the modem router is working as it is supposed to. Be leary of customer support and if I ever did this again, I would not attempt it without having a hardwired device to connect to the modem. ... show more
Reviewed in the United States on July 8, 2020 by Rf Foley
    • Decent Refurb
The modem install went smoothly. Its a low priced refurb and I work for an ISP. All I did was depressed the button reset it to factory default and install it. It came up pretty smoothly. The only negative I have is their app is super kludgy. It took forever to get the app in the app store to connect, and their website interface simply refused to acknowledge the password printed on the modem. I'm guessing it may be registered to someone else still. At any rate, I needed a second modem for the distant part of the house where I have a new TV and wanted a more closer modem. It works well for that purpose so far. ... show more
Reviewed in the United States on February 12, 2024 by Serene Night
    • Not a stable Cable Modem. Don't be fooled by speed tests!
Update: This CM keeps losing connection to Xfinity. There is a known issue with this modem due to it using a specific Intel chipset for CMs. From: approvedmodemlist_dot_com/intel-puma-6-modem-list-chipset-defects/#modemlist Intel Puma 6 Defect Explained Do Not Buy Intel Puma 6 Modem List Do Not Buy Intel Chipset Modems Intel’s Puma 6 chipset included in several cable modems is defective as it allows high spikes in network latency quite often (slow web page loading, for example). These severe network latency spikes interfere with online gaming, streaming video, or simply surfing the web. Network jitter (variable latency) also causes problems. The Puma 6 modems suffer from both latency and jitter. Some firmware updates have only temporarily fixed the problem and it seems Intel has no real fix for the issue. Consequently, these bad internet connections landed cable modem maker ARRIS in trouble with a pending lawsuit filed in California. Puma 6 Defect Lawsuit The Schubert Jonckheer & Kolbe law firm has begun an investigation into the issues and has filed a class action lawsuit for consumers of affected modems. If you own one of the affected modems (listed below), you can file your issues and get alerts to any possible legal action against Intel and the cable modem brands (particularly ARRIS). On the Schubert Jonckheer & Kolbe Puma 6 Chipset Defect page, you can check out the full lawsuit details. On top of it losing its WAN connection whenever this happens the LAN side of the router drops out as well so you can NOT manage it. This is unacceptable. I wish I would have done more research before purchasing this CM since the return window is now closed and I am stuck with an anchor. Furthermore, this CM suffers from 3 major issues: 1) Connection to the Xfinity drops out approximately 5-6 times a week for about 5-20 mins each time. One needs to go through one or two power cycles of the CM to restore service. From the status LEDs you can see the CM has not even ranged yet. 2) The connection between PC and CM drops out. This happens about 2 times a day. Need to unplug and plug in Ethernet cable. The last issue is its week WIFI range and sporadic drops. I use both the wired and wireless connections to this CM on the "private" network side of this CM (i.e. the CPE side). Figured with the Arris name it would have performed better. My really old Xfinity CM never had these issues. I upgraded since I wanted to utilize more of the BW I was already paying for from Xfinity. May go back to older, more reliable CM at this point. If you are looking for a stable CM, where your connections are going dow everyday then my suggestion is to look elsewhere. ... show more
Reviewed in the United States on November 8, 2020 by Sam Oakford

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