Ready to go? Add this product to your cart and select a plan during checkout. Payment plans are offered through our trusted finance partners Klarna, PayTomorrow, Affirm, Afterpay, Apple Pay, and PayPal. No-credit-needed leasing options through Acima may also be available at checkout.
Learn more about financing & leasing here.
This item is eligible for return within 30 days of receipt
To qualify for a full refund, items must be returned in their original, unused condition. If an item is returned in a used, damaged, or materially different state, you may be granted a partial refund.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
Publisher : McGraw-Hill Education; 1st edition (September 22, 1998)
Language : English
Paperback : 224 pages
ISBN-10 : 7
ISBN-13 : 47
Item Weight : 14 ounces
Dimensions : 7.4 x 0.5 x 9.2 inches
Best Sellers Rank: #656,375 in Books (See Top 100 in Books) #735 in Marketing for Small Businesses (Books) #736 in Customer Relations (Books) #1,054 in Leadership Training
#735 in Marketing for Small Businesses (Books):