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T-Mobile

T-Mobile Franklin T9 Mobile Hotspot 4G LTE Wireless WiFi (RT717) Band 71

    • Based on 1,475 reviews
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Brand: T-Mobile


Special Feature: Guest Mode


Frequency Band Class: Dual-Band


Wireless Communication Standard: 802.11n, 802.11b, 802.11g, 802.11ac


Compatible Devices: Personal Computer, Smartphone


Frequency: 5 GHz


Included Components: Battery, Mobile Hotspot, Power Adaptor, Quick Start Guide


Connectivity Technology: UMTS, Wi-Fi, LTE


Antenna Type: Internal


Operating System: Proprietary, embedded operating system


Package Dimensions: 7.95 x 6.61 x 1.65 inches


Item Weight: 10.5 ounces


Item model number: R717


Date First Available: July 16, 2021


Manufacturer: T-Mobile


Frequently asked questions

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Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

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View our full returns policy here.

  • Klarna Financing
  • Affirm Pay in 4
  • Affirm Financing
  • Afterpay Financing
  • PayTomorrow Financing
  • Financing through Apple Pay
Leasing options through Acima may also be available during checkout.

Learn more about financing & leasing here.

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Top Amazon Reviews

    • Good deal
I ordered this hotspot to bring to school because the Wi-Fi is terrible. I knew that I would have to buy my own Sim card for this but after I did purchase it, the hotspot stopped turning on even after it was charged. I requested an exchange, and the new one that I received works perfectly. I am paying $10 a month for the data and I think that’s a pretty good deal for how much I spent and the quality I received, compared to how much I would spend if I bought one directly from T-Mobile. ... show more
Reviewed in the United States on November 5, 2023 by Fatima
    • Don't waste your money
The 10 GB sim card that comes with this hotspot device doesn't work. The instructions that come with the device are next to useless, with extremely small text and what is explained, does not explain how to activate the sim card that comes with it. It also doesn't explain that you need to activate the device at a T-mobile store. It also doesn't tell you that you can pre-pay or post pay. After paying $40 at T-mobile to buy 30 GB of data (without ever accessing the 10 GB that came with the device, I wanted to top off the prepaid data because I was traveling on business and ran out of data after only 14 days. I needed enough for the rest of the month. Unfortunately, another thing they don't tell you when you buy this device is that you can only top off the data by 10 GB through the rest of the month. What good is a mobile hotspot if you can't purchase the amount of data you need? There's also an activation fee. Useless. Don't waste your money or your time. ... show more
Reviewed in the United States on June 20, 2024 by book lover
    • Works way better than the stock T-mobile hotspot
I'm a gamer. I want to be able to use the T-mobile hotspot to game / surf the web. I used to be able to do that, back circa 2016 up to like 2020, the hotspot was a reliable connection. Then it got so intermittent that I couldn't play a game that needed a steady connection like an MMORPG. I tried switching carriers to Verizon and that was it's own mini disaster, where I am located the Verizon network was terrible. Even in a city hub I had 1 to 2 bars, and the hotspot was unusable really. Out of almost desperation I bought this Franklin mobile hotspot. Despite buying it not as a "renewed" item. It was definitely used. It had a T-mobile empty used Sim card-card inside the box (the card that has the SIM attached was empty) . I was expecting this and took it to T-mobile. They installed a new card, got my plan going and it's been great ever since. I disconnected 3 times back to back in a 15 minute time span, but since it has been a steady connection. I can't attest to it's battery life, I always have it plugged in. ... show more
Reviewed in the United States on May 16, 2024 by J. Victor
    • Work for the most part
Works extremely well in New York, however in Texas I hardly receive 4G coverage. Battery life is great and for the cost it's value for money, it's also easy to use.
Reviewed in the United States on June 19, 2024 by T C
    • Easy to use Works great
Easy to use. You buy a sim data card separately. Hooks you right up to wifi. Got for smart tv. Runs perfectly. Cute, dependable, nice price. Easy to use as a portable hotspot. Take it with you. With added sim data card it's affordable and does the job. Runs multiple devices at once. No problems at all. Very happy with this. ... show more
Reviewed in the United States on April 15, 2024 by Payton20
    • doesn't work with Google Fi new 5G sim?
I had high hopes for this hotspot, as there are reviews from last week saying it works out of the box with Google Fi. Those reviews caused me to sign up for Google Fi and order a data only SIM. Google Fi sent me a Data Only SIM that says 5G. I activated the SIM and inserted it into an old phone running Android 4.4 and it didn't work. So I inserted it into this T9 hotspot and it says "No Service." I call Google Fi and they tell me their data only SIM requires that the Google Fi app be downloaded and signed in on the device using the Data Only SIM, so it knows what network the device can connect to. WTH I have used Google Fi in the past with their old LTE Data Only SIMs and this was not required. Google Fi app is only compatible with Android 7 and above, which is why I can't download it on my old phone. So Idk how the reviewers from last week were able to use the Google Fi Data Only SIM in this hotspot. Perhaps they have an old LTE SIM that doesn't require the Google Fi app. Google is not willing to send me an old LTE SIM and I don't see any for sale on reseller websites so this is a dead end. ... show more
Reviewed in the United States on October 1, 2022 by Anonymous Reviewer
    • Hot expired sim card
The SIM card expired in Sept of 2022 and I just got this on March 27, 2024
Reviewed in the United States on July 6, 2024 by Lalonni Wilson
    • Did not work T-Mobile didn't activate it
I bought this for myself to use on long road trips for when I didn't have service and took it to my local T-Mobile and they could not activate it instead they gave me a new router free of charge the doesn't come with a sim and the Sims they have are not compatible with it battery lasts about 2days and connection is easy even though there is no sim to give signal definitely not worth the money and came scratched. ... show more
Reviewed in the United States on June 9, 2024 by DO NOT GIVE THIS TO YOUR DOG side effects are Vomiting nausea vomiting loss of appetite lethargy and hard stool w/ constipation do not buy

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