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Mace Brand Alert 911 One Touch Direct Connection Emergency Device, Calls 911 with 2-Way Voice, 2.5” x 2” x .75” (80239)

  • Based on 203 reviews
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As low as $9.93 / mo
  • – 6-month term
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Features

  • One touch direct connection to 911; Two-way communication with 911
  • No monthly fee, no subscription cost Use anywhere in the US where there is a cellular connection
  • Use with any cellular carrier
  • Batteries included; One year battery life
  • Includes lanyard connection and optional clip to use on belt, purse or backpack

Description

Mace Alert 911 is a cellular-based 911 communications device. It provides security for everyone ~ children of all ages, college students, lone workers and active or home-bound seniors, with no monthly fee. With Mace Alert 911, you’ll have the peace of mind that comes with knowing help is available in any emergency situation. With just a touch of a button, you will be connected to a local "911" Emergency Dispatcher. You'll have two-way voice contact with emergency authorities at 911. There is no monthly fee and Mace Alert 911 can be used anywhere in the US where there is a cellular connection. This device includes a lanyard connection and an optional clip for attaching to a belt, purse or backpack. Batteries included. Works with any cellular carrier. Emergencies happen. Be prepared 24/7 with the Mace Alert 911 at your side.


Product Dimensions: 0.75 x 2.5 x 2 inches


Item Weight: 4.8 ounces


Item model number: 80239


Batteries: 3 Lithium Ion batteries required. (included)


Date First Available: August 3, 2015


Manufacturer: Mace Security


Frequently asked questions

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Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

  • Klarna Financing
  • Affirm Pay in 4
  • Affirm Financing
  • Afterpay Financing
  • PayTomorrow Financing
  • Financing through Apple Pay
Leasing options through Acima may also be available during checkout.

Learn more about financing & leasing here.

Top Amazon Reviews


  • NOT SO GOOD!!
RECEIVED THIS PENDANT YESTERDAY & IT SEEMS TO WORK VERY WELL EXCEPT FOR ONE THING....WHEN THE 911 OPERATOR ASKS WHAT MY PROBLEM IS THEY CAN'T HEAR MY REPLY. I HAVE TRIED THIS SEVERAL TIMES OVER 2 DAYS & THE PROBLEM PERSISTS. THAT PRESENTS A PROBLEM BECAUSE THIS IS A PRODUCT THAT YOU HAVE TO BE ABLE TO COUNT ON IF YOU REALLY NEED HELP. I'M GOING TO RETURN THIS THING & HOPEFULLY THE NEXT ONE WILL WORK FLAWLESSLY. THE GOOD THING IS THAT YOU CAN TEST IT BY CALLING 911 SO YOU KNOW (?) IF IT REALLY WORKS.....JUST TELL THEM YOU'RE CALLING TO TEST A 911 HELP PENDANT & THEY ARE REALLY NICE ABOUT IT. ... show more
Reviewed in the United States on December 30, 2018 by S. Farr

  • Does not work “wherever cellular signal is available”
Bought this for my grandma after recently having a stroke, opened to test the product and was not connecting to 911. Called in to Mace, they didn’t even ask where I was located, and just said it doesn’t work everywhere and to return it.
Reviewed in the United States on January 30, 2019 by Alyssa Donahey

  • Good product
We buy this for our clients who don’t have access to a phone line and it’s great because it’s free of a monthly contract but still gives them access to having an alert button. I do think it’s very expensive for a small button that calls 911, but that may just be my biased considering low income seniors just can’t afford a product like this. Thank goodness for non profits like us ... show more
Reviewed in the United States on June 14, 2019 by Sonia joy garcia

  • Simple device, stupid clip design
Overall, glad to have found this product. Right now, I don't feel I need the more advanced models. Maybe later on, the cell phone providers will wise up and offer the monitoring as an add-on at a reasonable price. I already pay $60/month for my cell svs, I can't afford another $50 or more for a full monitoring svs that gives me only very limited range. My complaints about this alert gizmo: (1) Love the cover that helps prevent accidental call button push. BUT it doesn't fit if using the clip back. (2) The cord is too long for most ppl. I recommend a cord "stopper" to allow for adjusting length while still being able to get over one's head. I haven't yet tested w/my local PD 911. But I used an online app and confirmed there are at least a dozen cell towers within just a few miles, so I expect no problems. This also ensures that I can use outside or even in my car since it relies only on a non-branded tower to transmit. I just wish a wrist-worn model was avail. All I've found anywhere with wrist models are $$$ and require a monthly monitoring fee. Also wish it was water-proof for showering. I'll probably try a double ziploc bag so that I can have it close when bathing. ... show more
Reviewed in the United States on November 23, 2020 by KadyOne

  • Easy Call For Help
This device is perfect for what it is meant for. You have to be responsive and able to talk. I called my police department and did a test simulation call. You push one button and your connected with police dispatch immediately. If I have to use my phone, I need to unlock it and get to my phone keyboard screen and then dial 911. On the Mace, I push one button. ... show more
Reviewed in the United States on October 9, 2016 by SharonKay

  • Does not call 911! This brand new device says "Calling 911" but does not call 911.
This was purchased as a replacement for a "911 HELP NOW" button that did call 911 when I first tested it. That button quit working in less than a year. With new batteries the blue test light came on but it still did not call 911. So I bought this new Help button. When I press & hold down the red button with the white cross in the middle a blue light appears & the device's voice says our loud "Calling 911". But it does not call 911! The blue light stays lit until I turn it off with the cancel button so it does not waste the battery. This is the 3rd Help button I have bought in 3 years. I bought a HELP button in 2017 & used it to call 911 when I brought a leg. But after a year it got wet & rusted inside--though they are supposed to be waterproof to shower with. The next one I bought less than a year ago & it worked when I tested it by calling 911, but now it lights up but doesn't call 911 despite new batteries. It is less than a year old & has no rust inside. I put batteries in this brand new one & when I tested it the blue light turns on, a voice says "Calling 911," but it still DOES NOT CALL! When a help button works a 911 operator answers & I explain, "No emergency "I am just testing my "911 Help Button." I recommend testing them once a month. But when they don't work when brand new that is too much! I need a replacement. Help! ... show more
Reviewed in the United States on September 11, 2020 by EBC

  • PERFECT. No extra cost....
Prefect. I gave this to my mom. Makes me feel better about her when I am not around. She is taking it with her everywhere, which was kind of hard to get her to do. .She did not like it at first, But when we tested it to make sure it called 911, She liked it when the operator answered and assured her that it a very good thing to have and to call anytime if she feels a need. One thing to keep in mind, this does not give your location it only calls the closest 911. Where ever 911 is available. Also there is no extra cost. just batteries. ... show more
Reviewed in the United States on December 1, 2016 by Daniel P.

  • Did not work in Elkins, WV
Home located just a block from the courthouse. The unit stated it was calling 911 but the call would not get connected. Customer Service was quick to respond...no solution, just return the unit.
Reviewed in the United States on April 17, 2019 by Richard L Duckworth

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