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Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People

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Arrives Wednesday, Oct 9
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Publisher : AMACOM; First edition (November 29, 2016)


Language: English


Paperback : 240 pages


ISBN-10 : 0814437605


ISBN-13 : 05


Reading age : 18 years


Item Weight : 9.7 ounces


Dimensions : 6 x 0.63 x 9 inches


Best Sellers Rank: #76,674 in Books (See Top 100 in Books) #44 in Business Conflict Resolution & Mediation (Books) #229 in Human Resources & Personnel Management (Books) #276 in Workplace Culture (Books)


#44 in Business Conflict Resolution & Mediation (Books):


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Top Amazon Reviews


  • Provide great return on investment to my employer
Leading the Unleadable is one of the most insightful and creative books on leadership, I have ever read. Alan’s theme – his three-fold personal mental model, if you will – is a must for every leader, no matter their station in their given organization. He asserts and rightfully so, to treat yourself as a business of one person who is choosing to provide services to your employer in exchange for the company’s choice to pay you. In running this business of “me”, he offers three significant mindset shifts. 1. Provide great return on investment to my employer. For me to be successful, my employer must be successful. Instead of simply “get stuff done” I must instead “have great positive impact on the business.” 2. Improve me. Any business must be focused on the now and on the future. My new mindset changed to think of every investment in time I made as having to be beneficial to my employer but also to myself. 3. Seek opportunities to dramatically improve your business. With the mindset shift, you will be thinking about the overall business and where you can provide the most impact. You will be pitching new ideas and initiatives that further the business of you, and the business that you own or are employed by. Having coached over 500 CEOs and senior executives, I can tell you this mindset is pure gold. The entire book is a gem. Every page is loaded with unusual but pertinent insights. Read it, and then read it again. You will not be sorry. ... show more
Reviewed in the United States on May 16, 2018 by Buddy Burge

  • The title do no match the content
It was a good book. It provides overall leadership advice and project management tips (lots of it). But if you are looking for specifics because you were attracted to the title you will be disappointed.
Reviewed in the United States on March 15, 2018 by Reader

  • Slow start, not as many or messy examples as hoped, but very good book
This is my first book on leadership, so I didn't know what to expect from it. Furthermore, what I was looking for were actually practical examples of how to deal with difficult people, and not as much about leadership. The book had that, but the focus seemed to be more on "leading" then on "the unleadable". I however don't feel like punishing the book with a lower score because of the slight mismatch between the title and the content. It was a good book, I din't want to get pedantic about it. Just be careful about your expectations. Bonus! I received an extra chapter from "Talking to crazy" at the end. That book really seems like it's about handling difficult people, so I might check that out. I don't have too much to say about this book, even though I took maybe hundreds of notes (on kindle). It's all just reasonable good advice...stuff you'd probably find in a lot of places. I found the BS level to be quite low, so the author seems to really talk from experience, and not after imagining how straw-people work and drawing on flipcharts. It's a short read, I recommend it for people who chose to/ended up leading others, people who have bosses and want to understand what pressures their bosses face, and people who are easily annoyed by others :p Also further recommendation on how to deal with difficult people or people who don't know how to express themselves: "How to argue: powerfully, persuasively, politely" (...or something like thst). That helps in ending arguments very fast and very constructively. ... show more
Reviewed in the United States on February 3, 2019 by vlad-george ardelean

  • Only good for first time managers/leaders
For first time managers it might be a good read but not for experienced folks who are thinking there are some new tricks in this book.
Reviewed in the United States on January 3, 2019 by shadowfax

  • Strong foundation for management
This books gives a really good layout on how to approach management, especially for new managers. Willett does go over how to deal with difficult people, but does not spend as much time as the title suggest. Managing difficult people is only a portion of a manager's job. This book gives a broader view of management and leadership. ... show more
Reviewed in the United States on June 7, 2018 by Steven S

  • Solid Principles for People Management...
I have a volunteer job where I work for an organization that is entirely volunteer run. So managing difficult personalities effectively is essentially the order of the day. This book impressed me by getting straight to the 'meat' so to speak of strategies and principles, rather than spending entire chapters trying to convince me that the book holds valuable information (which to me is usually a sign that it doesn't). It takes a bit of flexibility for me to apply the enclosed strategies and principles to a purely volunteer organization, but I can immediately see their value even so. I'd probably have given a 5 star review here... except that I decided to purchase a quantity of copies, and then recommend the book to others in my organization... and it seems that when I purchased 20 copies, the author then went and canceled the promotional price of $2.99 on the book so that even a few minutes later when I decided 25 would be a better number, I was unable to purchase additional copies at that price. This makes me less enthusiastic in my recommendation. ... show more
Reviewed in the United States on January 28, 2019 by Rena

  • Effective Leadership Strategies with a Healthy Dose of Sly Wit
I first became familiar with this book when working with one of my friends who manages a small team. She gets frustrated with her staff often and I initially bought "Leading the Unleadable" as a joke based on the title. The explanation is, I'm more of an optimist and too often setup myself for failure when working with others and their current competencies, and she is a classic pessimist. I ended up buying a copy for myself and we both read the book together. We both learned a lot, and while I can't say we're not still dealing with the same issues, I can say our perspectives have continued to evolve and we have found new strategies around leadership and even self-management. The most helpful aspects of the book for me were the interesting anecdotes and tie-ins to project management. The title might indicate a harsh perspective, but Alan really turns it around and reveals the importance of one's own perspective and effectiveness. ... show more
Reviewed in the United States on May 6, 2020 by Giorlor

  • Best thing I've read on maning knowledge workers since PEOPLEWARE and SWITCH
I've been working in industry and academia for 20 years. Before LEADING THE UNLEADABLE the best books I'd found on manaing knowledge workers were PEOPLEWARE by DeMarco and Lister and SWITCH by Heath and Heath. This book is now a third cornerstone resource. Amazed at the thought, insight, experience, and thoroughness of the book. ... show more
Reviewed in the United States on May 11, 2019 by Bamewi

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