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Sony

Sony WH-1000XM5/B Wireless Industry Leading Noise Canceling Bluetooth Headphones (Renewed)

  • Based on 1,015 reviews
Condition: Refurbished - Excellent
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Color: Black


Features

  • This Certified Refurbished product is manufacturer refurbished, shows limited or no wear, and includes all original accessories plus a 90-day limited hardware warranty.
  • From airplane noise to peoples voices, our WH-1000XM5 wireless headphones with multiple microphone noise canceling keep out more high and mid frequency sounds than ever.
  • For total convenience, these Bluetooth headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically.
  • With up to 30 hours of battery life, youll have enough power even for long trips. If you need to charge in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an additional USB-PD compatible AC adapter.
  • Carry your headphones effortlessly in the redesigned case.

Description

This pre-owned or refurbished product has been professionally inspected and tested to work and look like new. How a product becomes part of Amazon Renewed, your destination for pre-owned, refurbished products: A customer buys a new product and returns it or trades it in for a newer or different model. That product is inspected and tested to work and look like new by Amazon- qualified suppliers. Then, the product is sold as an Amazon Renewed product on Amazon. If not satisfied with the purchase, renewed products are eligible for replacement or refund under the Amazon Renewed Guarantee.

Brand: Sony


Color: Black


Ear Placement: Over Ear


Form Factor: Over Ear


Impedance: 48 Ohm


Noise Control: Active Noise Cancellation


Headphones Jack: 3.5 mm Jack


Model Name: WH1000XM5/B


Connectivity Technology: Wireless


Wireless Communication Technology: Bluetooth


Included Components: Headphones,Protective Case,Connection Cable,USB Cable


Age Range (Description): Adult


Material: Carbon Fiber, Recycled Plastic, Soft Leather


Specific Uses For Product: Music,Gaming


Charging Time: 30 Hours


Recommended Uses For Product: Music, Calling, Travel


Compatible Devices: Wireless devices, voice-controlled devices, music players, and gaming consoles


Theme: video_game


Control Type: voice control


Cable Feature: without cable


Item Weight: 1 Pounds


Water Resistance Level: Not Water Resistant


Frequency Range: 20 Hz - 20,000 Hz


Customer Package Type: FFP


Unit Count: 1 Count


Number of Items: 1


Battery Life: 30 Hours


Bluetooth Version: 5.0


Carrying Case Material: Combination of Carbon Fiber, Soft Leather, and Recycled Plastic


Earpiece Shape: Over Ear


Series Number: 5


UPC: 887401059598 656942823070


Manufacturer: Sony


Product Dimensions: 12.4 x 10.3 x 6.7 inches


Item Weight: 1 pounds


Item model number: CRT2SNWH1000XM5B


Batteries: 1 Lithium Polymer batteries required.


Is Discontinued By Manufacturer: No


Date First Available: May 26, 2022


Frequently asked questions

The Sony WH-1000XM5/B Headphones offer up to 30 hours of battery life on a single charge with noise-canceling enabled, and a quick 3-minute charge can provide up to 5 hours of playback.

Yes, the Sony WH-1000XM5/B Headphones are equipped with intuitive touch controls on the earcups, allowing you to play, pause, skip tracks, control volume, and activate your voice assistant with simple gestures.

Absolutely, the noise-canceling on the Sony WH-1000XM5/B Headphones is fully adjustable, with multiple levels of noise cancellation that you can customize to your environment using the Sony Headphones Connect app.

The Sony WH-1000XM5/B Headphones do not support multipoint connection out-of-the-box, meaning they can't be connected to multiple Bluetooth devices simultaneously but you can easily switch between devices using the Bluetooth pairing menu.

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Top Amazon Reviews

🚀 Abunda's Overview

This is our summary and key points to consider based on customer reviews.

The consensus among users is that the Sony WH-1000XM5 headphones offer superior comfort, industry-leading noise cancellation, and excellent sound quality at a competitive price point, including the renewed versions. They're appreciated for their lightweight design, immersive experience, and flexible app controls. While the noise cancellation is generally praised, some users find that older models might have an edge in this aspect and the transparency mode could be better.

Pros

  • 🎧 Phenomenal fit and comfort, without causing discomfort over prolonged use
  • 🔇 Superior noise cancellation capabilities
  • 🎵 Immersive sound quality and useful touch sensors for easy control
  • 🔋 Exceptional battery life
  • 📱 Flexible app controls for sound and system adjustments
  • 🚀 Great value for the price, especially for renewed versions that perform like new

Cons

  • 🔍 Transparency mode is not up to expectations
  • 📦 The case size and quality may not meet everyone's standards
  • 🔊 Some users feel previous models had better noise cancellation
  • đź‘‚ Ear cups do not fold up like the previous models

Should I Buy It?

Yes, if you're in the market for high-quality headphones with excellent noise cancellation and sound, the Sony WH-1000XM5 come highly recommended, particularly in the renewed version which can save you money without compromising on quality.

    • Excellent is excellent
Last Christmas we gave our son a pair of Sony WH-CH520 headphones and he liked them. He earned some money this summer and decided he wanted to upgrade to the high dollar pair. But we've had good experiences with renewed items on Amazon, the only return came from finding a better price on a new item after already receiving an item. So of course this is a great deal compared to new. The noise cancelling is very effective and since they're over ear headphones its very easy to become immersed in what you're listening to. The sound quality is impressive but made better when you use the app to activate surround. They're very light for headphones. There's a nice thick cushion on the band and the cups so you could wear these all day. I guess the only complaint is that it didn't come with any cables but we've got plenty of usb-c cables and these will never be used corded anyway. ... show more
Reviewed in the United States on October 12, 2024 by Doug Jones
    • Comfortable, Excellent Audio Quality, with Great Noise Cancelling
If you want a quality over-ear headphone that doesn't crush your wallet, then here you go. They look and feel premium, without the super high premium price tag. I take these on my international trips for the noise cancelling function on the airplane. They are comfortable and the audio quality is solid, and you can enable the audio passthrough which allows you to listen to your media and still hear your surroundings, making them a safer headphone to wear while walking in public or riding public transportation. The earcup gensture controls are super convenient, which allows you to adjust volume, pause, play, next track, and prev. track all without touching your device. 10/10 recommend ... show more
Reviewed in the United States on January 30, 2025 by Brody Weidner
    • everything worked perfectly
I bought these refurbished Sony XM5 headphones as a gift for my girlfriend, and she absolutely loves them. The sound quality is incredible, the noise cancelling is top-tier, and they look and feel brand new. You honestly wouldn’t even know they’re refurbished — everything worked perfectly right out of the box. Super happy with this purchase and would definitely recommend it to others! ... show more
Reviewed in the United States on August 7, 2025 by Comfort
    • Incredible Sound & Travel-Ready – With a Few Long-Term Concerns
I’ve had the Sony WH-1000XM5 headphones for about a year now, and they’ve easily become one of my favorite pieces of tech. Pros: Top-Tier Sound – Clear highs, rich mids, and just the right amount of bass. Whether I’m listening to music, podcasts, or watching movies, the audio is consistently excellent. Outstanding Noise Cancellation – The Auto NC Optimizer works like a charm, especially on flights or in noisy environments. It genuinely makes a difference. Seamless Connectivity – They pair quickly and reliably, and (as far as I can tell) support simultaneous connection to two Bluetooth devices. No lag or hiccups between my phone and laptop. Cross-Platform Compatibility – Works great with Apple devices, Android, Mac, and PC. The included cable is long enough for most situations and has been totally trouble-free. Long Battery Life – I regularly go several days without charging, even with heavy use. No complaints there. Travel-Friendly Case – The included case is well-designed, durable, and perfect for keeping everything safe on the go. Cons: Not Great for Side-Lying or Resting Against Surfaces – If you try to wear them while leaning against a window or lying on your side, you’ll start to feel discomfort. The cups are plush but not immune to pressure points. Call Quality is Just OK – It works, but the mic tends to pick up surrounding noise during calls. Fine for casual use, but not the best in loud environments. Durability Concern – While mine have held up well, the rotating ear pieces feel a bit fragile. I’m careful with them, but I wouldn’t be surprised if that joint is a long-term weak spot. Overall, these are premium headphones that justify their price. If you’re using them for work, travel, or everyday listening, they’re hard to beat—just handle them with a bit of care. ... show more
Reviewed in the United States on April 24, 2025 by Nick
    • Best Headphones Ever
Review Image by Mike Mike
I got some silicone covers for them just to make sure they last forever, but these are the best headphones I've ever heard. I used to run live sound, and I tune pianos, so I know a decent amount about the physics of sound. I love that you can create your own EQ in the app, and you can literally hear every single instrument. The mic on these is the best for Bluetooth headphones, and while Bose might have slightly better noise cancellation, it does not compare in sound quality or microphone quality. The "B" aspect of this showed absolutely no signs of wear, damage, or distress. Top of the line headphones for half the price! ... show more
Reviewed in the United States on March 25, 2025 by Mike Mike
    • Stopped charging right after warranty period was over
The headphones were okay for a while until they just stopped charging altogether. They no longer charge so they are pretty much useless, and to me it seems like they were made to last just over the warranty period. Also they would randomly disconnect and i would have to reconnect them constantly with almost every use. ... show more
Reviewed in the United States on August 4, 2025 by Alexis
    • Excellent headphones!
Sony headphones are great! Paired easily wih ny iphone 15 plus. Excellent sound quality.
Reviewed in the United States on July 20, 2025 by Timothy Vandekerckhove
    • Good quality headphones
Review Image by Alex Alex
Review Image by Alex Alex
Genuine Sony wh-1000 xm5’s, they last the 30 hours promised. Used them for runs and working out and they are great. Only thing I don’t like about them is that they flip with the ear cup facing up and not down and I guess they get greasy pretty easily but that just might be a me issue. Noise cancellation is good but obviously doesn’t block out every single sound when using and the ambient modes pretty nice too. The software allows you to customize how much bass is in the headset or what type of vibe you like, it’s actually pretty cool, there’s a lot of customizability with these. I got sweaty in these and they’re really easy to clean up. ... show more
Reviewed in the United States on March 25, 2025 by Alex Alex

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