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Logitech

Logitech H820e Wireless Dual Headset, Stereo Headphones with Noise-Cancelling Microphone, USB, Headset Controls, Indicator LED, PC/Mac/Laptop - Black

    • Based on 479 reviews
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Availability: In Stock.
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Arrives Friday, Nov 8
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Features

  • DECT spectrum wireless connectivity: Provides exceptional wireless range that wont interfere with Wi-Fi devices in your office.
  • In-call LED indicator light: Located on the backside of the boom, this provides visual alert to those behind you that you are on a call, preventing accidental disturbances during calls.** With Microsoft Lync and Cisco Jabber deployments
  • On-boom mute button and mute indicator LED light: Intuitively located on the boom, the mute button is easy to identify. An LED light that can be seen while wearing the headset provides a visual mute status by glowing red while muted.
  • Up to 100-meter (more than 300ft) wireless range: Enjoy the freedom to move widely around the office during conference calls while staying productive.
  • Optimized for Microsoft Lync and certified for Cisco; Compatible with most leading UC platforms Ensures enterprise-quality audio and an integrated experience with most all business-grade UC platforms.

Description

Logitech Wireless Headset Dual H820eView larger Included dock charges and pairs the headset Logitech Wireless Headset Dual H820eRoam-free, Distraction- free Communication Logitech’s best wireless headset combines enterprise- quality audio with the ability to move freely around the office. Now you don’t always have to be at your computer to answer calls—and you can walk over to a co-worker’s office for a quick answer while your customer is still on the call. The double-ear design blocks out surrounding noise for laser-like focus during desktop calls. Ultra-lightweight and finished with a padded leatherette headband and earpad, the H820e feels comfortable, even during long hours of use.Enterprise Quality Audio with Intuitive Call ControlsDigital Signal Processing and dynamic equalizer technology precisely adjust mic and speaker audio for the best sound quality. Plus, you’ll hear and be heard in true wideband audio, ensuring a more natural and true-to-life listening experience. On the H820e, the mute button is always close at hand on the microphone boom. A mute indicator light makes it easy to see when your mic is on or off. On-ear answer/end and volume buttons give you quick access to call controls while the raised button design allows you to instantly identify the right one by touch—without looking away from your work.300 Foot Wireless with Auto PairingWalk around the office and stay productive during conference calls with 100-meter (300 ft.) wireless range and up to 10 hours of talk time on a single charge. The included charging dock automatically pairs the headset so it’s easy to use at any workstation in large deployment or hot desking situations.Wide UC compatibilityOptimized for Microsoft Lync, Cisco compatible, and compatible with most business-grade UC platforms ensures easy integration with your applications. ( See Cisco Developer Network Marketplace catalog for the latest version.)Noteworthy FeaturesIn-call LED indicator lightIntuitive call controls300 ft. wireless with auto pairingWide UC compatibilityFlexible noise-cancelling micEnterprise quality audio CompareB530 USB HeadsetPerfect for Internet calling and video conferencing on any budget.USB Headset H650eDelivers DSP enterprise quality audio and user- friendly features like a clever in-call LED light that minimizes interruptions.USB Headset H820eEnterprise-grade DECT wireless headset. In-call LED light, on-boom mute button and LED mute indicator light.Compatible with all leading UC platforms✓✓✓Optimized for Microsoft Lync✓✓✓Certified for Cisco✓Unlimited (USB wired connectivity provides constant power)✓✓10 hrs. wideband talk time (include charging base)✓On-ear controls for answering/ending calls, adjusting volume, mute microphone (With Microsoft Lync deployments.)✓✓In-line control for answering/ending calls, adjusting volume, mute microphone (With Microsoft Lync deployments.)✓Indicator light✓


Wireless Type: ‎DECT


Brand: ‎Logitech


Series: ‎981-000516


Item model number: ‎981-000516


Item Weight: ‎4.5 ounces


Product Dimensions: ‎2 x 6.75 x 6.5 inches


Item Dimensions LxWxH: ‎2 x 6.75 x 6.5 inches


Color: ‎Black


Power Source: ‎battery


Batteries: ‎1 Product Specific batteries required. (included)


Manufacturer: ‎Logitech


Country of Origin: ‎China


Is Discontinued By Manufacturer: ‎No


Date First Available: ‎June 5, 2013


Domestic Shipping: Item can be shipped within U.S.


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Friday, Nov 8

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

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Top Amazon Reviews

    • Logitech H820e compared to Creative HS-1200
I purchased this product to replace my disintegrating Creative HS-1200 headset for skype calling. Hence, I will do a comparison of the two below. 1. Sound quality - what you hear (winner: HS-1200) I find that while H820e has decent sound quality, it tends to add a somewhat hissy note to conversations - most likely to internal codecs used by it. While understandable due to its narrow niche (professional audio communication), it somehow feels inferior to the HS-1200. The voices also sound tinnier over H820e, which makes communication less pleasant. 2. Sound quality - what your communication partner hears (both headsets are quite good) There have been no complaints regarding audio quality from anyone I talked to. Here, both headsets are equally good. I would assume that you might get better voice capture quality with a stationary high-quality microphone, but you would hardly notice any quality gain considering the signal compression. 3. Ergonomics (winner: HS-1200) Both headsets have padded headband and earcups, and microphone booms that can be flipped up. Nevertheless, there are differences, as you will see shortly. 3.1. Headband (winner: HS-1200 with a very narrow margin) While the HS-1200 is bulkier and heavier, its headband is wider and I find it somewhat more comfortable to wear. Please note, however, that this became obvious during the comparison, and prior to considering this I did not notice any discomfort wearing H820e. 3.2. Earcups (winner: HS-1200) The earcups of H820e are about 2" in diameter and very soft. They do not cover an average ear completely, and I find that after prolonged use (over 1hr) I felt certain discomfort (which I fell with just about any other on-the-ear headphones, though). With HS-1200, the diameter of its earcups is larger at 2.5 inches, and while they are not as soft as those of H820e, I find them more comfortable. As both headsets are on-the-ear type, they are certainly less comfortable than over-the-ear type, as they press on your ears instead of sitting around them. 3.3. Microphone (HS-1200 wins unquestionably) The microphone booms can be swung up and down for both phones. HS-1200 has a flexible boom that lets adjust microphone's proximity to your mouth quickly and conveniently. Once you bend it to a certain angle, it stays there. If you swing it to its top-most position, it automatically mutes - extremely convenient. With H820e, the microphone boom is made of a rather elastic rubber tube, which you can bend. It tends to rebound slightly, though, so to may be a bit tricky to get the mic right where you want it. You will be able to do it, but it could take several adjustments. A major flaw is that the mic keep working in any position, i.e. swinging the boom up will NOT mute the mic. To mute it, you will have to press a small button located on the boom near its attachment to the earcup. While it will beep once when pressed, and a red led will light up on the mic end of the boom when it is muted, this approach is greatly inferior to that of HS-1200: - Swinging the mic boom is fast, easy and intuitive, whereas pressing the button is hard. You have to locate it first, and if you use the headset occasionally as opposed to daily, it will take quite some time for you to get used to its placement. Then again, the button is also relatively small, and it is not raised above the surface (there are some rubber bumps on it but they are not big enough to unambiguously feel them by touching - you will have to slide the finger across the boom to feel them for sure). In fact, finding it by sight is not very easy as well, as it is the same black color as the boom and very hard to discern. - With HS-1200, I can tell immediately if the mic is muted - if it is up, it is. With H820e, you never know until you look at the tip of the boom for the telltale red led. It is also small and hard to see unless you keep your mic against your eyes instead of closer to your mouth where most people tend to put theirs. I found that I had to swing the boom upwards to see if the light is on very often. - The audible signal (a beep) you get when you press the mute button is not helpful, as it is the same regardless of whether you have turned mute on or off. It would be logical to, say, beep once on "mute" and twice on "active". I am extremely disappointed with the lack of this feature as it makes your life much easier if you have to communicate with several parties (e.g. people in the same room\on the phone). 3.4. Controls (HS-1200 wins, mainly due to the availability of a power button) I have already covered the mute control as it belonged in the microphone section. For other controls, I find both devices sub-par. - Power control: H820e does not have it! This totally sucks. The only buttons on the headpiece are volume and mute, there is absolutely no way to turn it off. HS-1200 has larger earcups, and the right earcup's outer surface forms 4 buttons: power, volume +/-, and call. The power button is inconvenient as to power the headphones on you have to hold it for a few seconds; same to turn it off. However, this has become a standard with headphones, although s simple mechanical slide switch would be much easier to use. - Volume controls: H820e has a two buttons on the earcup which has the boom attached. Finding them is relatively easy, but using them is still far from convenient. Volume up is in front of the headband, volume down is to the back, which is intuitive; their shapes also differ significantly, which is a plus, though the spiky volume up button is much easier to find than the flattish volume down. HS-1200 has them on the outside of the right earcup, they are big and top button is volume up, bottom is volume down, also quite intuitive and somewhat easier to use than Logitech's. - Other controls: HS-1200 has a "call" button, but since I avoid installing crapware that comes with most devices, I'm running it on a bare driver, so the button doesn't do anything. H820e has no further controls. 3.5. Indicators (they are not that important, so I will not even assign a winner) H820e has two indicators on the headset - mute led on the mic boom and an in-call indicator on the backside of the boom, which should tell others you are on-line (and which most likely requires some specific software to work, as it doesn’t work with Skype out of the box). However, it also has a dock with two more LEDs - one for connection status (red is no connection, white is OK) and one for battery status (red is low, blinking white is charging, white is OK). They are not too bright and rather unobtrusive, and, thank God, not blue. HS-1200 has a single LED indicator in its right earcup. Blue is on, dark is off, blinking is low battery, red is charging while off, blue+red is charding while on. 4. Connections (winner: H820e, unless you have a laptop) H820e has a heavy dock, which in turn has two connection points. One is a USB port for connection with your PC, another is for the include power adapter (DC 5V1A). The headset is slipped onto the dock and charges when it is sitting there. HS-1200 has no dock. It has a transceiver (a round black unit with a diameter of about 6"), which plugs into a USB port and provides RF connectivity for the headset and, if necessary, power over a wire which can be plugged into the headset (right cup has a port on the bottom). No as neat but more convenient for those without the real estate to put that dock onto (small tables\mobile users). I find having a dock is better, as it makes charging the device easier and provides better communication due to higher power of the transceiver. It requires a power source, and that in turn requires a free power socket and adds to the wire mess. This would also be extremely inconvenient for mobile users. This device is clearly meant for stationary use, though. 5. Range (winner: H820e) HS-1200 has a decent range unless you think in terms of private homes. It performs fine in a medium-sized apartment with concrete walls between the headset and transponder. There is a spot where it struggles a bit, but that is the furthest spot from the transceiver and not a problem. H820e, on the other hand, claims far better range, and these claims seem to be supported by the reviewers here. I can say that it does perform better than HS-1200 (though I did not stress test it by going outside, as some people did), which is no wonder thanks to its dock with separate power source and, most likely, a larger built-in antenna. 6. Battery performance and charging (winner: HS-1200 for performance and ability to operate while charging, H820e for convenience of charging) H820e has a poor battery. If the dock is disconnected, or the PSU is powered down, or the headset is left lying on the table overnight - chances are that the battery will have completely discharged. You'll be out of luck; it won't work until charged for at least a bit, and it won’t work while charging either, even though there is no technical reason for it not to (it would be grossly inconvenient to use while it's on the stand - but quite possible). The philosophy of the device is clear - you have to have the dock powered at all times, and have the headset charging on the dock whenever it is not in use for prolonged periods. Since it does not have an off switch, which could mitigate this flaw, it is a major setback for this device. HS-1200 has what appears to be a larger, better battery (after all, it has bigger size and volume to spare). After a couple of years of use it performs worse, but acceptable enough if you don't skype hours long. Even if it starts dying on you, you'll be able to attach the power cord and continue your conversation, albeit tied down to the PC. I find it inconvenient that the power cord can be only connected to the right earcup (my computer is to the left side of me, but I guess people who have it to the right side will be happy with this). And remember, the headset has an off button, so you can (and should) power it down when it's not in use, so it will last overnight just fine (if you don't forget to turn it off). Both units seem to charge rather fast, so if they run out of juice you can set them to charge for say 5-10 minutes and have a short conversation thereafter. I have neither patience nor time (nor equipment) to measure charge recovered per minute of charging, though. Funny thing with HS-1200 is that if you connect it to the charger while the headset is in off mode, it will turn on in for some reason (not immediately, but quite soon). There may be some logic in such behavior, but I would prefer a device to stay off unless I need it on (and it would be more energy efficient that way as well). The HS820e is on all the time, unless it has discharged, which is even worse. As for the convenience of charging, with H820e you just have to slide the headset onto the dock. With HS-1200, you have to locate the transceiver, pick up the power wire coming from it, and stick it into the port of the headphones. Doesn't sound like a big deal, but it is really a hassle. 6. Use as wireless headphones (winner: HS-1200) You can use HS-1200 as conventional wireless headphones for watching movies, listening to music, or playing games. No such luck with H820e - it is a dedicated device, it will not work that way. I suspect that even if it did, the sound quality would be sub-par. 7. Use with other audio output devices (winner: H820e) When you connect HS-1200's transceiver to a computer, it will automatically switch output to the headset, which is both good and bad. If you want charge it while listening to something over the speakers, you will have to plug the transceiver's USB into something other than your PC for that, such as a phone charger with a standard USB port. It would be so nice to have a simple mechanical switch on the transceiver to turn it on\off so that you could use your speakers even when it is physically connected to the computer. The way it is, you will have to unplug it every time you want to use your speakers, and plug it back in when you need wireless headphones\headset. When H820e is connected, it does not affect audio output of most programs. However, Skype automatically recognized it and set it up as a primary device. Not sure how it will perform with other VoIP software, haven't got to test that yet. What is convenient is that it is readily available, I do not have to plug it in for my skype calls and unplug it to use the speakers for something else - it is used just for skype. 8. Build quality (ungraded) Both devices seem to be well built. Unfortunately, I have owned my HS-1200 for about 2 years already, but had the H820e for only about a month. So I can easily tell you that HS-1200's earcup pads will start deteriorating in about a year and a half and completely fail in two years, and that it's battery life will reduce to about 70% of original; but I have no idea how a Logitech will fare over a similar span of time. What I would like to single out is the dock of H820e. It is solid and heavy, which I like a lot. What I hate is that it is glossy, though. CONCLUSION What I can say is that both devices I compared above are below my expectations for a decent wireless headset. Generally, HS-1200 was a better device for me, and H820e is worse, although it has a couple of strong points. If you are a desktop user, want a headset specifically for VoIP communication, do not mind allocating some table real estate to a solid, heavy dock, have a strong desire to be able to move freely during a conversation, and have no need to use the headset for other purposes like listening to media, than this might be your choice. What changes would make this device almost ideal: 1. Mute by swinging the boom upward! 2. Power button on the headset, ideally a mechanical sliding switch 3. Ability to charge while continuing operation, e.g. by using a separate wire from the dock for power transfer 4. Ability to function as conventional wireless speakers, invoked by a mechanical switch on the headset or dock (when on, becomes default audio source for the PC, all sound goes to headset; when off, works same as now, just for voice) What further changes would make this device ideal: 5. Bigger earcups 6. Better battery and an intelligent power saving mode (e.g. no input in mic\no audio from PC for some time = enter sleep mode, wake up when picked up or when audio starts coming from PC) 7. A switch to turn off LEDs on the dock (like ASUS has on the routers) 8. Better software\hardware for higher sound quality of both speech and other audio sources 9. Non-glossy dock Had there been such a headset, I would pay up to 400 dollars to have them. Pity that will never happen. ... show more
Reviewed in the United States on May 12, 2015 by Mark Ulyanov
    • So far, so good.
I purchased it a few days ago and just charged it for the first time last night. Took a little while to get it set up on my Mac. However, so far this thing is doing exactly what I wanted it to do. I wanted to be able to dictate text to my computer wirelessly. This entire note is being written by voice using the H820e headset, and not with my hands on the keyboard. Accuracy is excellent. My only complaint has to do with the fit of the headset itself. It is simply too tight. Stretching it out as recommended by the company doesn't seem to work very well, but I'll find some way to make it fit more comfortably. ... show more
Reviewed in the United States on December 1, 2022 by F. Harvey
    • Great headset!
This headsets are absolutely amazing! The noise cancellation is great especially if you work from home or remote and have children lol 😂. The battery life in them are amazing bc I literally can use them my whole 8-9 hour shift without having to charge them! The range is also very good! I can walk anywhere in my house and even out to my car and i dont lose connection! ... show more
Reviewed in the United States on November 14, 2022 by Angena Calloway
    • Best headset for working remotely, hands down
Background: I am an IT Manager and spend 6-12 hours a day on my headset. I have previously had three bluetooth headsets. Jabra Evolve 75, Plantronics Focus UC B825 and a generic $25 Betronics. This headset is far superior. The Jabra and the Plantronics were great headsets, the features were very good, but they were lacking on a couple points, the main one being the limitations of Bluetooth. First, Mute. The Jabra raise-mic-boom-to-mute feature didn't work 100% with Skype. Had a very embarassing incident where I was yelling at my dogs and having private conversations with my wife and was not on mute. Until someone told me what was happening I had no idea. Neither it nor the Plantronics had any visual mute indicator on the headset, you had to have faith what state you are in based on the last button press or the position of the boom mic (but that feature I found to be unreliable.) The H820e has a very visible LED on the mic boom, tells you if you are muted or not, Great feature! I can be nowhere near my laptop and know at a glance if I am live or not. Second, range: All the bluetooth headsets start breaking up at ~10 feet away from the laptop, and are completely disconnected by 20ft. I would go across the room, line of sight, 15 feet to the coffeepot, and if I tried to talk no-one could tell what I was saying. I was basically tied to my laptop with an invisible 10 foot cord. The H820e has AMAZING range, I can go anywhere in my house and the audio is perfect. I even went out to my driveway and it worked until I got too far from the house. My house was built in 1935 and has two foot thick masonry walls, this is quite a feat. If you have a more normal house you may get coverage even further outside. Basically, I am no longer locked down to my laptop when I am on a call. This is a huge deal when something major is broken and you end up on a 12+ hour call. This one feature has changed my life for the better. The H820e is NOT bluetooth, I guess it is a proprietary wireless system, you must have their base station for it to work, you cannot connect it to a cell phone. I see not being bluetooth as a feature rather than a limitation as it allows such amazing range. Conclusion: Sound quality is good for calls, but Mono. If you want to listen to music buy a cheap bluetooth stereo headset to complement this, the H820e isn't good for music in the least. Base station is big and unwieldy, not a dongle, making this setup not so great for a road warrior. I have a home office so it is perfect, I will use my Plantronics Bluetooth for travel and live with the limitations. This thing, due to the range and visible mute, is by far the best headset I have found for telework. Don't consider anything else if the listed limitations don't bother you. EDIT: I was on a 12 hour call this week and the battery died at 11 hours, and there is no way to have it plugged in and on your head at the same time, so I had to switch to a backup headset. My other headsets could do closer to 14 hours before dying, so this is definitely a point to consider. I like this headset so much I don't mind having a spare to switch to, but for others this may be a deal breaker. ... show more
Reviewed in the United States on May 29, 2020 by S W
    • Use for work
I bought this product sept 2021. It has been crackling off and on since I bought it. About 10% of the time that has caused me to do several audio checks. Today, October 25th, it is crackling, fading in and out and I had to purchase a new product. I guess things don’t ever last- If you buy this product, buy a protection plan at least 3 years ... show more
Reviewed in the United States on October 25, 2022 by Kara Harper
    • Work headphones
Like these can travel a great distance. But the sound quality is horrible and they are not very comfortable.
Reviewed in the United States on November 14, 2022 by Rdj029
    • Good value
Like a lot of others, I’m wfh a lot more. So want to be considerate to my family in the house while on calls etc. Very happy with the product so far. Comfortable, easy to use and hands free so I can walk around my office and talk.
Reviewed in the United States on October 5, 2022 by Tommy

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