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Availability:
Only 1 left in stock, order soon!
Arrives
Sep 12 – Sep 14
Features
- FLEXIBLE PLAY AREA - Use VIVE seated, standing or in a space up to 11'5" x 11'5". SteamVR Tracking provides the most ideal experience possible, so play the way that works for you.
- FULLY IMMERSIVE - Realistic movement and actions from precise, 360-degree controller and headset tracking with realistic graphics, directional audio and HD haptic feedback in the virtual world
- POWERED BY STEAM VR - Enjoy over 1500 games for SteamVR, plus everything you love about Steam, including new releases, automatic game updates and millions of your closest friends
- PLAY SAFER - The Chaperone system warns you when you reach the boundaries of your play area and the headset's front-facing camera gives you a glimpse of the real-world when you need it
- VIVE VIDEO - An immersive, cinematic VR video player for standard, 3D, 180 and 360 degree videos. Available free on VIVEPORT and Steam.
- VIVEPORT INFINITY Get 2 months of unlimited VR play of 700+ games & apps. Code included in box.
Description
VIVE gives you an unparalleled, true- to-life virtual reality experience. Using a headset and wireless controllers, you can explore and interact with VR experiences, apps and games that blur the line between imagination and reality. From AAA games to unforgettable experiences, there are over 2500 apps and games available for VIVE.Headset SpecsScreen: Dual AMOLED 3.6’’ diagonalResolution: 1080 x 1200 pixels per eye (2160 x 1200 pixels combined)Refresh rate: 90 HzField of view: 110 degreesSafety features: Chaperone play area boundaries and front-facing cameraSensors: SteamVR Tracking, G-sensor, gyroscope, proximityConnections: HDMI, USB 2.0, stereo 3.5 mm headphone jack, Power, BluetoothInput: Integrated microphoneEye Relief: Interpupillary distance and lens distance adjustmentController specsSensors: SteamVR TrackingInput: Multifunction trackpad, Grip buttons, dual-stage trigger, System button, Menu buttonUse per charge: Approx. 6 hoursConnections: Micro-USB charging port Buying Guide Is your current computer ready for virtual reality? Use the SteamVR Performance Test to check whether your system can handle the requirements of VR, and if not, whether its capabilities are bound by graphics card, CPU or both. Test your computer
Additional Features: Adjustable Headband
Connectivity Technology: HDMI, USB
Compatible Devices: Game Console
Specific Uses For Product: Gaming
Operating System: Windows
Field Of View: 110
Connector Type: 3.5mm Jack
Sensor Technology: Accelerometer, Gyroscope, Proximity
Battery Average Life: 6 hours
Display Maximum Resolution: 2160 x 1200
Platform: SteamVR, Windows
Resolution: 2160 x 1200
Display Refresh Rate in Hertz: 60
Screen Size: 3.25 inches
System Requirements: Graphics NVIDIA GeForce GTX 1060 or AMD Radeon R9 480, equivalent or better Processor Intel Core i5-4590 or AMD FX 8350, equivalent or better Memory 4 GB or more Video Output HDMI 1.4, DisplayPort 1.2 or newer USB 1x USB 2.0 or better port OS Windows 7 SP1, Windows 8.1 or later
Display Type: OLED
Controller Type: Button Control
VR Operating Platform Compatibility: PC VR
Display Resolution Maximum: 2160x1200
Brand: HTC
Built-In Media: Headset, 2 x Controllers, 2 x Base Stations, Earbuds, Link Box, Link Box power adapter, Link Box mounting pad, 2 x Base Station power adapter, 2 x Micro USB chargers, Sync cable, HDMI cable, USB cable, Cleaning Cloth, Alternate face cushion
Age Range Description: Adult
Model Number: 99HALN062-00
UPC: 821793048037 821793050153 821793048853 821793051747
Global Trade Identification Number: 53
Manufacturer: HTC Virtual Reality System
Number of Items: 1
Item Type Name: HTC 99HALN002-00 Virtual Reality System
Mfr Part Number: 99HALN002-00
Warranty Description: 30 DAYS
Item Dimensions D x W x H: 18.4"D x 13.1"W x 9"H
Item Weight: 11 pounds
Color: black
Frequently asked questions
If you place your order now, the estimated arrival date for this product is:
Sep 12 – Sep 14
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
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Top Amazon Reviews
It's hard to do bulleted, concise reviews on something like this.. So this will be a little long winded. Stick with me if you can.. If you were like me, you might be a little hesitant about tech like this, because you tried a GEAR VR, or think 3d desktop gaming and 3d movies are kinda of cool, but certainly not worth this kind of investment. Get that out of your head right now. This is COMPLETELY different. First, let me say that I've never been a huge gamer. I've spent many more hours on my 10 year old Wii than I have on newly released console/computer games. I enjoy the interaction even if I'm sacrificing graphical beauty. This system is kind of like a 5th generation Wii. They are really selling the experience more than the graphics. And the experience is absolutely something to be had. Kind of like that first time you picked up that wii controller and "bowled" and thought "hey, this is pretty cool." but on a WHOLE new level. Once you complete the setup you'll enter the tutorial and blow up a balloon.. You'll (without instruction) think.. What happens if I try to hit this floating balloon.. Probably nothing.. but you'll immediately realize how intuitive and accurate this "new world" is when the balloon flies in the direction and velocity you would expect it to based on your hand movement. And sure there are similar capabilities on other consoles. You separate when you realize you can (literally) walk underneath the balloon, look up at it, jump and swat it down to the floor. then walk circles around it while unrelentingly taunting it for obeying physics. When you play "The lab" and your hand becomes a spaceship in a (truly) 3d realm, you'll really grasp what this thing is all about. I can't imagine how silly it looks in real life with your hand just jerking up and down, left to right, ducking, spinning.. etc. But in the game it really feels like you're in a serious situation and your hand needs to dodge these incoming blobs at all costs. The longbow game is fun. And you may realize that the controllers are giving haptic feedback when you "pull" the bowstring and release it to give it that additional sense of immersion. It's these seemingly small, polished edges that make this an incredible product. You WILL feel immersed. I 100 percent guarantee it. You'll laugh the first time you try to set your gun down on a table in the virtual world. The setup wasn't bad. Although I didn't find instructions included. I just googled it and followed the 10ish step process from HTC. Windows 7 wouldn't install the drivers for the "link box" until I put it into the USB 2.0 slots (as others have stated) - the directions state that it's compatible with 2.0+ though. Maybe in later versions of Windows, or perhaps my BIOS settings are "bad". Either way, simple fix. I had planned on using the single HDMI port that my GTX1060 has since I saw that some people had problems through other connections. The directions stated that you can use a display port to mini display port on the link box but I didn't try it. So that makes two display ports out. One to my tv/monitor, the other to my receiver which passes the video to a projector, and then the HDMI to the Vive headset. All very seamless. When you get to the point of powering on all your components (for the first time) you might need to right click one of the controllers in the steam VR window and click "pair controller" (if the controller shows blue when it comes on instead of green). The walkthrough failed to mention that. The Steam VR software is very polished as well. Especially inside of VR. You can switch to your desktop and read email. When I realized that I could walk closer to my boundary wall that the desktop was on at that time, and the text got closer/clearer, it was an additional level of "that's friggin cool." This is NOT for reading text like that though. The resolution just isn't there. Once you've got a Steam account set up, be careful, it's easy to blow through 80 dollars (of real money) in a 4 minute virtual shopping spree. You can connect your phone via Bluetooth and get notifications. You can enable the camera and see the room without taking the headset off. Plug in ear buds and "mirror" the sound so you can rock out hard to audioshield without waking the neighbors. You can control pretty much all of the aspects of the virtual world from your 2d monitor. That comes in handy If someone new is using the headset. So you can control the session for them (get them into a game, get them started, etc) without having to walk them through everything - but again, it is pretty intuitive and should be easy to pick up for 90 percent of people. There are just a lot of features that you can tell they put thought into. Some complain that a lot of the games are "demo" types, and while that's true. There are several "full" games available, and I haven't even gotten to them, because The Lab, Zombie Trainer, The Brookhaven Experiment, and (especially) AudioShield have me completely satisfied for the time being. We're all still waiting on the "major" releases of Doom, Fallout 4, Serious Sam, Arizona Sunshine etc. I am curious how games like Serious Sam will work. You're going to break yourself if you're constantly spinning around trying to fend off hordes of suiciders. The action of "teleporting" in large scale games seems to be the goto method for moving around in the world. It's not as intuitive as I'd like and it takes a split second to load the new landscape when you arrive, so it's a little offputting. But that's splitting hairs at this point. I just feel like it's going to be exaggerated when you're in a true "sandbox" world. There are a few cons. 1. You're going to have a tough time doing true multiplayer with this. You can't just buy another 30 dollar controller and go to town with your friend sitting on the couch next to you. You're looking at another large investment and the space to set up another system. I'm interested to see how games like "Don't stop talking and nobody explodes" work and bring a "crowd" together with one headset. But it's probably not going to be the excitement of being (virtually) back to back with a buddy fighting the terrorists in a FPS. 2. I hope your friends don't mind swapping a large amount of face sweat. 3. The resolution just isn't what it is on a LED monitor. Obviously you're stretching that image out over a 360 degree 3d environment so it's a little tougher to do. So.. Again, you're not doing this for the "crispness". You're doing it for the experience. When you feel like a freaking rockstar defending yourself from incoming musical notes, you won't be thinking about the slight pixilation, or how the graphics in the background aren't super detailed. I PROMISE. 4. I find it a little bit of a pain to get the headset just right on my head. You need to get the straps perfect (not too tight, or loose) to make the area right in front of your face perfectly clear (especially when you're looking down). 5. I don't think the screens are quite big enough. You will probably notice the black ring around the outside of your vision when you're waiting for a game to load or whatever. You'll forget about it as soon as you're doing whatever. 6. I am seriously matting down the new carpet inside of my "game area." 7. You might think that the real world is less fun. Keep in mind.. That while the software is pretty polished and works well, this type of thing probably isn't for someone who isn't at least a moderate "power user." I've had some minor issues like weird Steam crashes, VR world disappearing if the CPU is under a lot of stress, computer not completing POST when the link box was plugged in. Just stuff that you wouldn't deal with on a console type system. This "limitation" (not the price) is probably why the world isn't screaming about this from the rooftops. The mass population isn't exactly tech savvy so that excludes a major percentage of potential buyers. All that said.... Honestly, I've got a lot of cool stuff but this is ABSOLUTELY and UNEQUIVOCALLY the coolest tech I've seen or played with in my entire life. I would still be happy with it if I would've needed to fork out an additonal 800 or so to build a computer. Everytime I'm away from it for a day or so, I think "was it really THAT cool?" and I answer my question as soon as I put the headset back on and enter a virtual world for what feels like the first time, every time.
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Reviewed in the United States on September 28, 2016 by Chris
TL:DR- 1) If you own a VR capable PC 2) Are comfortable troubleshooting basic PC/peripheral device issues 3) Are willing to do a bit of research leading into the future of this product development Then you should not question if it is worth the price of admission for the Vive. Every time you put on this headset or showcase this to a person who has never experienced VR, it will bring a smile to your face. It's a whole new medium that brings an experience to the table that can be enjoyed by a wide spectrum of age groups and cultures. This is going to change the world. Long Version- I have bought over 300 items off Amazon without ever writing a review, but I feel like screaming at the top of my lungs with praise for this VR system. This is a game changing peripheral device that has the opportunity to change the world and be utilized in various professional industries. If you are reading this and have never used a Vive, it's difficult to describe using words to someone. How do you describe an experience to someone who has never experienced the same art "medium" as you have? Could you imagine trying to describe what it's like to watch TV or a motion picture to someone who has never seen a digital display? The best I have come up with is it's a "total immersion" experience. To sum it up in an example, my parents and grandparents have never had a passing interest in "video games", yet I had to set time limits and a rotation pattern for them because they did not want to take it off! I have never been so satisfied with a compute related purchase in my life. I bought it with the mentality that if I didn't think it was a game changing device, I would return it and wait for it to become mainstream and cheaper. But the moment I put on the headset, jumped into Google Earth VR, traveled to all the countries I visited on a previous deployment while staring at the milky way above my head, I knew I was hooked. It's an awe-inspiring experience each time I turn it on, and this is only the beginning. I use this as a supplement to my iRacing Simulator and DCS Flight Simulator. For the immersion, depth of field, depth perception, and realism, it is worth the price of admission alone. If you are reading this and use either flight simulators or racing simulators, you already know the benefits this device can provide to your training and hobby. It's single handily the best upgrade I have ever done to my simulators and this is by far not the most expensive upgrade I have added to those rigs. If you sim race or use other simulators, this should be on your 2017 upgrade path. Other VR games- The steam store is going to be the future one stop shop for all VR related games. Steam has begun accepting all VR headsets to be used within Steam, and I believe this business strategy will outlast Oculus’s “exclusive” game orientation. We all observed how well that worked for Microsoft, how well do you think it will work for Oculus? Over 80% of the games I use in VR are FREE on the Steam store for early access or testing. Want to go explore the human body? Go download The Body VR and explore the cells within your blood stream. Want to showcase how immerse and large the digital experience can be on the Vive? Go launch The Lab and waste 5 hours of your day. Want to make art with Nebulas in a space sandbox? Fire up Cosmic Sugar VR. Every day, new free or cheap games are being added to Steam. It’s a developer dream right now and almost every major design studio is starting to experiment with these devices. OCULUS VS VIVE- I have extensively used both for both sim racing, flight simulation, and general gaming. We will have to wait and see how the Oculus Touch will pan out, but early reports are showing its room-scale immersion is still lacking compared to the Vive and at a higher price point. In my opinion, the bashing from both sides needs to stop as both are progressing VR forward, but the Vive is on another medium than the Oculus. Using a Xbox controller with VR feels analog, lacking immersion, and dare I say it: last generation. HTC had more forward thinking on the direction of VR in creating this product and they have Oculus backtracking and rushing to develop a solution. Look to HTC to release a second style of controllers in 2017 to start motion tracking fingers without the need to hold a controller and a wireless solution for the “tail” of thick wires connected to the device. We will look back on these moments years from now in the future and people will recount their first experiences when VR launched and I can confidently say I will have been glad I was an early adopter and pushed this technology forward. All aboard the VR train; it's leaving the station with or without you.
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Reviewed in the United States on December 4, 2016 by Shawn David Stone
I have owned the Vive now for about 4 months, and considering the price, it does indeed put somewhat of a dent in your wallet. That being the case, I went up and down the steam VR store searching for all the freebie VR apps and software that go with it. There is a lot of great freeware, such as Google Earth VR, and several other titles that give you some short films or animations that look really nice. However, it has only been in the last month or two where I've really gotten excited about the Vive, and when did this happen? When I finally decided to try some of the paid titles on steam, this is where the system really shines. Some titles I have that I love: AeroFly FS 2 Flight Simulator with VR built into the simulator, paired with a Thrustmaster HOTAS. This is a native VR program where you fly around California, Nevada, and Utah, with other expansions packs available. Verdict? Mindblowing, as you really feel you're in and flying a real plane. Lunar Flight, where you do missions on the moon, very difficult at first but very rewarding as you get better flying the moon module. Soundbox, AudioShield, and Holodance, where you punch different colored balls as they hurl toward you to just about any music you like, the whole point with these programs is they give you a great workout while having tons of fun. These applications are my most recent discovery and these alone are excuse enough to own the Vive, again, you can work up a real sweat while having a blast exercising. The Vive really shines too with some of the educational software, such as Titans of Space and Apollo 11. There are several other excellent titles too, where basically, you are flying in a space ship or craft of some sort and a narrated guide takes you on a tour of the solar system and many of the planets and its a fun way to learn, whether you are a child or adult. The only couple of reasons why I'd really like to fine tune my rating to 4.5 stars is Vive Customer service seems a little off, they gave me some promotional bonus for a free game(s) where the code didn't work and then went in circles trying to get it to work so I eventually gave up. Also, as some others have said, I wouldn't bother with the Vive store, knowing what I know now I'd just stick with getting my Vive games/programs from Steam. The other thing to be aware of is there is a screen door effect, so the graphics aren't as crisp as say, playing regular 2D games. I'm guessing in the next generation of VR hardware they'll be improving the clarity or crispness. Also, I don't have the latest and greatest Nvidea 1080 graphics card, though I do have the 1060 which I think is still pretty recent. Still, for the VR aspect, the system as a whole is well worth it to me and mindblowing. Finally, you might want to keep in mind that HTC is releasing a new Stand Alone VR headset, supposedly by or before the end of this year (2017) which will be self-contained so you don't need and expensive PC to run it. In conclusion, I have no regrets at all with the Vive and use it at least for a little while every day, so much to do and so much fun!
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Reviewed in the United States on October 17, 2017 by DEE-DOR
Absolutely worst customer service i have ever encountered! First off, i was supposed to get Fallout 4 for free with my purchase. Nope... second off there is no phone number for Vive customer service. Only an online chat. Those people must be talking to 20 people at once because it takes forever for them to respond to you.. finally they told me after 40 minutes of waiting to connect to a rep and then having a convo im told to email there support line for assistance on my problem with not having received a code. Then after 2 days and i responded within 45 minutes of each email they sent on my phone. They told me they did t have a code for me because the experation date was march 31st and i bought mine on april first. I explained that it was advertised and furthermore there was no notice of expiration or fine print (i have photo evidence incase they requested to see it). Then i stopped getting responses. And recieved a survey which i explained this all here and said i would rethink my opinion if someone contacted me regarding my issue (maybe it was just the "lady" i emailed) 24 hours later i received another survey as if they closed my previous callback and wanted a follow up on the previous survey.... this is where i stand. The company took my money no problem but failed to admit their mistake and honor it. Now they are asking people to spend 800 dollars on just a headset? Not including new controllers or sensors that are to be released way later in n the year? They want to sell a bundle of a new headset and old hardware to clear their inventory before they release versions 2.0 of the new sensors and controllers.. they arent even budging on price for the old stuff and new headset. They just combined the two into a 1 click package. This company is all about money. They dont care how they get it and they dont care about their consumers. BUY AT YOUR OWN RISK, RESEARCH OTHER PEOPLES CUSTOMER SERVICE ENCOUNTERS BEFORE YOU INVEST. Seriously reddit is loaded with complaints and after mu experience i believe them 120%. Ohh and there seems to be a connection issue everytime i want to play. Idk if its the Vive, steam, or steam vr. Bluetooth didnt wanna connect for the longest time to my sensors, and the touch pads are crazy sensitive. Much rather have a stick and individual buttons. Lastly, the strap on yhe headset always feels like its not on my head all the way and its gonna fall off if i sneeze to hard. The rift felt much better and so does the PSVR. The strap stays above halfway on the back of your head. Im shocked, i had really high hopes for this system truly but my experience is just.. the worst experience ive ever had with a product that cost so much money and the customer service to resolve any issue. I dont say this lightly, im a pretty positive person and try to see the brighter side of things and have an understanding of the whats and whys of what goes on. But i simply cant be postivie about this product or company at all.. Update: i read some more reviews, and im shocked to find out that i was told March31st was the deadline but people are claiming that HTC also refused them as well for dates prior to what i was told. Now i know for a fact through my experience and past reviews this company plain out lies and deceives their customers! Even if the product was amazing, that right there stops me from wanting to keep it. God forbit i have an issue. Filing an RMA would be absolutely hell
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Reviewed in the United States on April 9, 2018 by Just Another Nobody
This is amazing. Even after two weeks of owning it and using it regularly, that's the first thing that needs to be said to describe it. Once it's all hooked up and ready to go, when you put that headset on, you are somewhere else. You're in another room. Probably an enormous, vast room with high ceilings and echo-y walls; maybe an old airplane hanger. Or cavernous dungeon. As it's been said many times, it's impossible to describe just exactly how VR feels without trying it, and it's true. Not that it doesn't have it's considerations and caveats, but they're all worth it. First and most obvious caveat is that you need a very good system (particularly the GPU) to power the Vive. I have the Intel i7-5820K hex core processor and GTX 980 GPU, and it works pretty flawlessly. But that's edging towards outdated already with the 1060 and 1080 out now. Bottom line: pretty much need at least the GTX 980 or equivalent, for now. It also works with my laptop (gtx980m) but there has been some lag noticed here and there with the lap. (see product description for official system/ports requirements - also need HDMI and USB3) Second, and pretty much tied for first when it comes to overall importance, is space. You need a relatively big open space to really take advantage of the Vive's room-scale feature-- that lets you move around, and generates that feels-like-you're-somewhere-else feeling. I have a modest-sized home with no vacant rooms, so I opted to use my dining room as my "play area" by sliding my dining room table to the side of the room. It's roughly 9-10ft square, with 7.5ft ceilings. This space seems adequate so far with the games and software I've used, although I do find myself bumping into those blue grids more than I'd like. And a very close Third is setup and ongoing use. The setup for this thing is no joke. If you have a room or space to commit to it semi-permanently, you probably want to mount the 2 sensors to the wall with screws or clamp to a sturdy bookcase or fixture. Or you can use light tripods (not cheap x2). The 2 sensors also need to be plugged in (all cords included but I needed at least 1 additional small extension cord). The box that connects your PC to the VR headset also needs a power supply. It might be obvious, but it's worth stating that your high-end computer with the at-least-gtx980 GPU also needs to be relatively near your "play area". My desktop area is adjacent to my dining room so I bought some 15' cables to make it work. What it boils down to is: if you don't have a dedicated area for the VR, there will be some set-up and tear-down each time you want to use it. And a distant Fourth... you have to find that sweet spot of comfort when wearing the headset. Sort of like using the 3DS and finding that just-right angle, you have to find that with this headset. It comes with an eye-distance measuring tool and you can adjust it on the headset, but you have to tinker with it a bit to make it both comfortable on your head and have consistent clear vision for extended sessions. Once you have it and you've figured out your setup and it's ready to go, all of the above caveats will ring true, but also not matter. Because you'll be in another world.
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Reviewed in the United States on November 19, 2016 by Bradford Wilson
I won't lie... it's not perfect. When i got it, I found a dead pixel in the screen which irritated me to no end, so I got it exchanged for a brand new one through Amazon (thank you amazon). HTC customer support had some English problems like grammatical errors and misuse of idioms, but I got the point, and was walked through how to initiate the exchange through Amazon where I could keep my vive until I got the replacement which is nice. I got the replacement in three days and was able to return it in the same box. At first, I had no technical problems, and games ran flawlessly, but one day, the bios had an error while booting and after I eventually fixed it, the games no longer ran without problems. It constantly says the application is running too slowly, and it would run at about 90 (when it was in the hundreds), but it would drop frames on occasion which it didn't before, and sometimes it only renders every other frame and gives me a splitting headache almost instantaneously. As per tracking, it worked fine most of the time, but on occasion, a base station simply would not work and would require several restarts and a bunch of fiddling to fix it. In addition, when playing some games where I was prone the controllers would drift away in the game off into space and would require turning off the controller to reset its position. I got several accessories like the face cover, the stock, the stands, the eye cover, the protective frames, and skins, and I just want someone who buys this to know that it cost quite a bit of money, and I recommend buying a game with a long storyline to maximize your money because most of the games are simply short. I would buy multiplayer games too, but the thing I wish I had been told the most is that the screen door effect is very real. When I booted up into that white tutorial room the "gaps" between pixels are obvious. Meanwhile, in dark rooms, it's barely noticable. When I first tried a rift at sxsw two or three years ago, I played a space game where I just thought it was a cool effect, but I know now that it's just something you live with. I later tried an Oculus again at a demo after I bought this, and I noticed no difference between the magnitude of the screen door effect. In addition, it can be difficult to read text, especially at long distances, in fact, I would go so far as to say that you should avoid games with snipers because your simply not going to be able to discern their body at a distance, but on the upside, you are able to hide, and everyone is on the same level playing field except those noobs on rifts. I think that even with all of these problems, it's immaculate. I have not played a normal game since then, and I play more indie games than I usually do. And if anyone thinks that my problems are due to my rig your simply wrong: I7, 32GB RAM, R9 390, and it runs DCS (a flight sim) with five monitors at 60 fps. EDIT: make sure you have a cloth or rag to get sweat off it because it will mess it up. EDIT: mine died and from what I've read people have said that htc is not covering damage from perspiration which is listed as covered by the limited warranty! I talked to square trade and it sounds like they will pick up the tab if htc demands payment but I tell you it is ridiculous! Also for those who buy the vive that you agree to arbitration unless you send them a notice within 14 days that you don't.This should allow those who get screwed by vive to take your case to a small claims court and get reimbursed for the costs you pay if this happens to you for them not honoring the warranty. Also get accident protection insurance on your vive Amazon only shows standard protection on the items page which is very underhanded of them! EDIT: so it took about two weeks for the headset to get shipped back. When they originally got it, I received no confirmation (other than from UPS which I paid for) and I got no update by email, so I took matters into my own hands and emailed HTC customer service. To this day. I have received NO REPLY. The headset was sent to the Huston repair center, so of course I should expect some delays, but should I really expect NO CONFIRMATION? Anyway, I created a forum account and complained on there (I believe its on the tech support section). The people over there who managed it where much more helpful. They weren't able to confirm that my package was there but after two weeks of complaining that I had received no update still, they sent a brand new headset to me from a California location via UPS two day air. I am very happy how the HTC forum users were able to fix this, and I hope that they will fix their broken repair process. Until then take care of your Vive like it's your only possession! Anyway... Thanks for reading.
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Reviewed in the United States on August 13, 2017 by Mattack
This device is life changing. I'm a huge gamer. I'll admit, an unhealthy addict. Sitting in front of a desktop PC doesn't do my body any good at all. It's been causing me anxiety, loss of sleep and disappointment in myself. I was assuming the Vive would just add to it, but I had to have it anyway. The result were entirely unexpected. In less than a week I've exercised more than I have in years and had a BLAST doing so. I actually WANT to exercise more than my body can handle. My entire body is sore and I'm loving it. I feared that I would use the Vive as a form of escape and ignore my real world responsibilities and kill my social life. The exact opposite has happened. This is not a casual toy. If you intend to use it room scale, it takes a lot of planning. There are sensors to set up, a good amount of space needed, a LOT of cable management. It works best if you have an entire room dedicated to VR, but not all of us are fortunate enough to have that kind of space. Something you will learn early on is that when you take off the headset and return to the real world, you want your real world settings to be pleasing. The last thing you want to see when you return is a sink full of dishes, dirty laundry, clutter or anything that would cause you disappointment. My apartment is now spotless and totally in order. Half of my living room is set up for the Vive. I have a welcoming, clean open space complete with yoga mats. I now live in my previously unused workout clothes. This is an experience to share. My friends are totally blown away. This didn't decrease my social life. Again, it did the opposite. I'm inviting my MOTHER over! GASP! That never happens! :) She used to be an avid scuba diver but can no longer dive due to health issues. Next week I'm taking her scuba diving in my living room! My friend's wife was trying to plan a small surprise birthday for him but they're new in town and don't know many people. I offered to host the gathering at my place. Why not? It's now clean! We had a wonderful evening. I'm planning on having people over most weekends to have fun and explore the possibilities the Vive offers. It's a joy to share! My PC gaming addiction is gone. POOF! Just like that. I never would thing this would happen. Yes, I'm still playing games, but I'm fully active. Very active. I moved almost non stop for 3.5 hours yesterday. I'm much more aware of my time. I don't feel depressed or that I'm missing out or hiding from life. I feel exhilarated. This does not come without a price. Please know that the current $799 price is just the beginning. You will need a top of the line computer with a powerful graphics card in order to run the Vive properly. Being a big gamer, I already had the computer ($1100 about six months ago) but I still had to upgrade to a GeForce 1070, which currently runs just over $400. Tripods and mounts: $60. Applications run from free to about $30 each. I've dropped a couple of hundred on games in the first week. Budget your money, budget your space, know what you have to do to get this set up, get your act together and THEN buy this. Your story might end differently than mine, but I hope if anything it's better. And for the love of all that is holy, buy Audioshield. It's by far my most used app and SOOOOOOOO much fun
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Reviewed in the United States on October 17, 2016 by Dusty Fohs
-1 star due solely to Amazon not providing included game codes (See "SUPRISES," below). This is the best purchase I've made in a very long time. I've been working with computers for about 30 years and playing computer games since Pong (okay, Super Pong). VR is something that always seemed possible but never came. 3D games kept getting overly realistic and VR never came. Now it's here and I would rate it as exciting as any new technology I've ever seen. I truly wondered if I was going to get too old for games before VR would come. Thanks HTC for preventing this!. Now I only have to worry about self driving cars working by the time I'm too old to drive. The VIVE is truly revolutionary and kudos to HTC and Valve for going all the way. This is a pioneering product. _PROS_ - The quality of the equipment is really nice. Even the mounting hardware is really nice. You can tell this came from a phone manufacturer. Quality feel in everything. - The level of immersion is amazing. After doing the solar system simulation in the Lab it's surprising to be back in reality. It's holodeck. _CONS_ - It can be a little blurry in the peripheral vision but really not worth complaining about. This stuff is only going to get better and I can see buying a new one every few years (but not from you Amazon ;). - The video card required to drive it can be fairly expensive. - The headset strap takes some adjustment but I think they're coming out with an upgraded one to address this. Very minor. SURPRISES: - I didn't get the games that were advertised as included on 4/5/2017. Amazon was supposed to email me codes when my item shipped byt they did not. Upon contacting Amazon twice and spending over an hour on the phone they acknowledged that they failed to send the code and emailed the next day to say, "Too bad." (see below) On a positive note, HTC was able to get me a code after I sent them pictures of my box and serial numbers! Poor form Amazon. Wasted a lot of my time. You should really have a better help desk system for tracking issues Amazon. Shame on you. I think I may cancel Amazon Prime after I sleep on it. - The Lighthouse units you install in your room appear to have a motor in them. They whir and vibrate a little but I guess they're made to do that? Will need more research. The only way to turn them off would be to unplug them. _OTHER OPTIONS_ It's hard to see how the Rift in its current form can match up to a system where you walk around a room in 3 dimensions. If you're on the fence about VR my experience is that this or PlayStation are going to be the most regretless purchases. It's also likely that if you're into Augmented Reality then the cheaper HoloLens stuff coming from MSFT in late 2017 might be more compelling. -- My email from Amazon support (for posterity)... " Hello, I understand your concern as you have not received promotional certificate for 3 games with VR system. I'm sorry you weren't able to take advantage of this promotional offer before it expired. Our promotional offers function much like a coupon in a physical store. They are valid only for the length of the promotion. I hope you'll be able to take advantage of our future promotions. We look forward to seeing you again soon. Best regards, Amit A Thank you. Amazon.com "
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Reviewed in the United States on April 27, 2017 by Anonymous Coward